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Battleground Kia
Greensboro, NC
525 Reviews
Welcome to Battleground Kia, your trusted Triad destination for a transparent, hassle-free car-buying experience. Visit us at 2927 Battleground Ave, Greensboro, NC 27408, call 336-282-0115, or explore online at www.BattlegroundKia.com. Discover the complete lineup of new Kia vehicles, each backed by an industry-leading 10-year/100,000-mile warranty for lasting peace of mind. Our inventory includes Certified Pre-Owned Kias and a wide range of thoroughly inspected used cars, trucks, and SUVs from top brands—all competitively priced and TrueCar ready. Our factory-trained technicians service every make and model, using genuine Kia parts to keep your vehicle performing at its best. With financing through 25+ trusted lenders, we tailor solutions that fit your budget. Battleground Kia – Where Transparency, Trust, and Quality Drive Greensboro.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 525 reviews
May 26, 2026
Had an appointment at 7:45a to have my AC looked at because it stopped working. Got there on time. It was told that the technicians would be starting at 8a and then I could wait in the lobby. The perso because it stopped working. Got there on time. It was told that the technicians would be starting at 8a and then I could wait in the lobby. The person assisting me came to about 30 mins later to tell me that anything they find that may have been caused by something other than a faulty part or mechanical issue is my responsibility and that my warranty won’t cover it. I say okay…2 hours later she comes back and tells me exactly what I didn’t wanna hear. That there was a possibility of road debris, causing a hole in my air condenser and asked me if I wanted to see it. I said yes, of course. I go where my car is and I see the air condenser exposed as she points to an area of the air condenser with blue dye and tells me that’s where the leak is and that is the problem. Me looking at the condenser I don’t see anything physically damaged, just a leak, but according to her a tiny rock “possibly” put a hole in it, which is causing it to leak. I was told I had to pay for it out-of-pocket or get my insurance involved. $1700to be exact. I received what was said and gave my insurance a call when I left. I got an appointment with the collision center. They took a look at it and told me the same thing that I said. There was nothing physically damaged and that the part was faulty. My insurance was made aware and said that they would not cover that because that should fall under my warranty. I have tried calling Battleground Kia for the past few days. I keep speaking to someone who text my information and tells me that someone will call me back shortly, but I have yet to hear from anyone. This situation is not okay and I should not be coming out of my pocket for this if it is a faulty part. It seems as though claiming that a “tiny rock” cause this is a common reason used by Kia to avoid having to replace this! and if it was a tiny rock, then it should be replaced by Kia anyway due to the poor making of the grills to these vehicles, allowing this to happen. More
by sierraclemons
Verified CustomerEmployees Worked With
Chelsea
May 26, 2026
Efficient check in/check out process. Dropped vehicle off and left dealership to grab lunch. Was contacted promptly when service was completed. Dropped vehicle off and left dealership to grab lunch. Was contacted promptly when service was completed. More
by notime4cd
Employees Worked With
May 25, 2026
The service department was very professional and proficient. My technician Chelsea is a charm. She went beyond what was necessary to make sure my car was completed to my satisfaction. In the words proficient. My technician Chelsea is a charm. She went beyond what was necessary to make sure my car was completed to my satisfaction. In the words of Arnold. I'll be back More
by terri18
Employees Worked With
Chelsea
May 25, 2026
Excellent check in and drop off procedure. Comfortable waiting room. Great quality of service for a great price. Comfortable waiting room. Great quality of service for a great price. More
by ehovander
May 25, 2026
From scheduling to execution, my experience could not have been better. I was easily able to make, and then ultimately reschedule my appointment when a conflict in scheduling arose. I received text and e have been better. I was easily able to make, and then ultimately reschedule my appointment when a conflict in scheduling arose. I received text and email updates before, during and after the service. The service pros were professional, kind and worked quickly to change my oil and do a full inspection. There were suggested additional services, such as changing the AC cabin filter, which I chose to do, but did not feel pressured to. Overall, servicing my vehicle with Battleground Kia was pleasant, professional and I look forward to having my vehicle taken care of there again. More
by kmaybrewster
May 25, 2026
Very good customer service! Quick process every one in there was very nice and helpful this our third Kia from you guys thanks Quick process every one in there was very nice and helpful this our third Kia from you guys thanks More
by tsims213
May 22, 2026
Every thing was good the service was good. Everything checked out OK I was very pleased about everything. Everything checked out OK I was very pleased about everything. More
by jammiehelms
Employees Worked With
May 20, 2026
If I could give them 0 stars I would. We have had nothing but problems with ou Kia. They messed up the original warranty and then sold us a warranty for a lease vehicle. This was a new ve We have had nothing but problems with ou Kia. They messed up the original warranty and then sold us a warranty for a lease vehicle. This was a new vehicle not a lease. Talked to the dealership May 7, 2026 and they were supposed to fix it. I still have not heard back from Bert.. I would really like to get ahold of the GM to let them know how people in his dealership treat their customers. More
by L Astuto
Employees Worked With
The employee that we worked with is no longer there.
May 20, 2026
I was quoted $530 to replace the cabin air filter and remove an acorn that was causing a noise whenever I turned on the AC. There was nothing else wrong with the AC system besides the acorn stuck in the remove an acorn that was causing a noise whenever I turned on the AC. There was nothing else wrong with the AC system besides the acorn stuck in the blower motor. I felt the price was extremely unreasonable, especially considering the issue was so minor. I ended up taking my car to another mechanic, who replaced the cabin air filter and removed the acorn for only $100. More
by kmosqueda40
Employees Worked With
Can’t remember the persons name
