
Battlefield Toyota
Culpeper, VA
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Thank Michael de Nobel I met a wonderful person at Battlefield Toyota. My friend always keep saying that purchasing a vehicle in the US is the most difficult thing for forei I met a wonderful person at Battlefield Toyota. My friend always keep saying that purchasing a vehicle in the US is the most difficult thing for foreigners. I have guessed so. and it was so with my experience at the other Toyota dealers. But now I changed my though totally due to the assistance by Michael. Thank you Michael. More
Ashley Goes above and beyond! Great experience I have to say It was a pleasant experience working with Ashley..If your looking to purchase a vehicle I highly recommend Ashley... I love our 2018 TRD I have to say It was a pleasant experience working with Ashley..If your looking to purchase a vehicle I highly recommend Ashley... I love our 2018 TRD off road Tacoma More
The only place for great service Very satisfied with the service and sales...Ashley made the experience fun.and found exactly what we wanted..also the sales manager Brian the sales,ma Very satisfied with the service and sales...Ashley made the experience fun.and found exactly what we wanted..also the sales manager Brian the sales,manager was a great help also..and not to forget Emily in the closing dept she's helped us 3 times out of 4 car that we had purchased there..... More
Customer Friendly Dealership I recently bought a 2018 Camry. Arnold Cwirko, my sales consultant, could not have been more helpful. The car I wanted to see was ready for a test d I recently bought a 2018 Camry. Arnold Cwirko, my sales consultant, could not have been more helpful. The car I wanted to see was ready for a test drive when I got there, and the buying process went smoothly. Arnold took extra time to help me get things set up in the car, like connecting my phone to the Bluetooth and assisting with downloading some apps to use with the system. everyone was friendly and professional. The dealership is lovely and obvious attention has been given to customer comfort. More
Very friendly, no pressure, no worries. It was like talking to a friend about what you're looking for. Bought a new Corolla a car that will last me through retirement. It was like talking to a friend about what you're looking for. Bought a new Corolla a car that will last me through retirement. More
Pleasant experience!! My husband and I just purchased a 2015 Rav4. We were very pleased with the customer service we received from our salesperson, Arnold and the finance m My husband and I just purchased a 2015 Rav4. We were very pleased with the customer service we received from our salesperson, Arnold and the finance manager Luke. They went above and beyond for us!! Best car buying experience for us!! Courtney and Daniel More
Just purchased a certified highlander I found a 2017 certified Highlander at this dealership through CarGurus. When I requested information, the salesperson responded almost immediately. I found a 2017 certified Highlander at this dealership through CarGurus. When I requested information, the salesperson responded almost immediately. The dealership was honest in their responses to me and offered a no haggle fair deal. There was no pressure when I did the test drive and I bought the car as soon as I drove it. I was in and out within 3 hours. The whole experience was great. More
Good place You can buy a car from there it's very good place and the salesperson very helpful good place I recommend this place to buy a new car or used car You can buy a car from there it's very good place and the salesperson very helpful good place I recommend this place to buy a new car or used car More
Excellent Customer Service Philip C greeted me at the door with a big smile as I pulled into a parking space. He asked how he could help me and offered refreshments. He seated m Philip C greeted me at the door with a big smile as I pulled into a parking space. He asked how he could help me and offered refreshments. He seated me comfortably and we discussed cars until we narrowed it down to Corollas and he suggested a nice used model which he owns. This was very helpful to know how it suits him. He immediately went to pull it up for me. We had a short test drive and then discussed a second option of a new last year's model. He went to pull that out for me and we had a bit longer test drive. Then we discussed features on the current model and I wanted those. He jumped up to get that car and it felt just right. As I drove he filled me in on all the features - pretty amazing! So I decided on that car and Philip seated me in a MASSAGE chair, with some tea! Pretty soon he reappeared and guided me to Emily S. who is a wonderful finance officer. Emily graciously explained all the paperwork and guided me through all the service options and I COULD NOT BELIEVE that I got to drive my NEW COROLLA home!!! I was just going to look at cars and now it is done. I love this car and it is a perfect fit. As I left, Philip and Emily treated me like a celebrity and all the staff waved me goodbye and extended handshakes and congratulations. What an exceptional experience. I went back 4 days later to get the car polished and the seats waterproofed and again Philip met me at the door with a huge smile before I even parked. He wanted to know how the car is doing and offered me refreshments - these are actually pretty heavy treats or lunch. He asked if ai had any questions, seated me with some tea and said it would be ready in about an hour. I enjoyed the massage chair again, Emily appeared for signing a last form and in a short while Philip came to say the car was ready. Once again Emily appeared to Congratulate me and offer good wishes. All the staff smiled and nodded. Philip walked me to the car and explained and showed me the beautiful finishing features. Then he waved me off with a big smile and many good wishes, saying he would call in a few days or so to see how the car was doing. The car is perfect, service fast and efficient, sales and finance staff OUTSTANDING!! I feel like part of the Battlefield Toyota family! It is a pleasure to go to this business. More
Excellent buying experience. My wife and I purchased a 2018 Camry LE day before yesterday. Dealing with Mike de Nobel was, according to my wife, the best experience she has had bu My wife and I purchased a 2018 Camry LE day before yesterday. Dealing with Mike de Nobel was, according to my wife, the best experience she has had buying a new car. I, on the other hand, would have enjoyed a little more dickering hahaha! All and all an excellent experience. I'll be buying a new Tacoma in the near future and will leave the wife at home and try to "beat" on Mike a little more then. :) More