Battlefield Ford Culpeper
Culpeper, VA
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Very professional knowledgeable and very prompt on delivering your vehicle as advised. I would especially recommend the service employees who answer all the questions and concerns of the customer! delivering your vehicle as advised. I would especially recommend the service employees who answer all the questions and concerns of the customer! More
My emergency repair and any other repair. Always treated warmly and respectfully Explained needed repair and cost before work is done. No bad surprises Always treated warmly and respectfully Explained needed repair and cost before work is done. No bad surprises More
the service department realy went beyond what could be expected to repair my car after a small accident. Their kindness and efficience helped so much in all the things I had to deal with. The service de expected to repair my car after a small accident. Their kindness and efficience helped so much in all the things I had to deal with. The service department is the best I have ever dealt with.Could not believe how fast they got the parts. just amazing! More
I have been purchasing SUVs and pickup trucks from Battlefield Ford for over 20 years. Service department personnel have been great. Sales staff likewise. Battlefield Ford for over 20 years. Service department personnel have been great. Sales staff likewise. More
Fantastic overall experience, from initial meeting with sales rep to the financing department and even a greeting by the owner. There was a great selection of snacks and comfortable seating in their servic sales rep to the financing department and even a greeting by the owner. There was a great selection of snacks and comfortable seating in their service area. Would highly recommend for purchase or service and the entire experience made us feel comfortable and welcomed. More
I want you to know I almost did not do this review because of this section. They only reason why I filled this out was to tell you how much I hate having to fill these things out just to leave a nice because of this section. They only reason why I filled this out was to tell you how much I hate having to fill these things out just to leave a nice 5 star review. In the future if asked to fill something like this out I will not leave a review at all More
This was my second visit to Battlefield Ford since moving to this area last August. On both occasions Michelle Mederos was the Service Advisor who helped. She is a very conscious and courteous service advis to this area last August. On both occasions Michelle Mederos was the Service Advisor who helped. She is a very conscious and courteous service advisor. My recall was handled promptly and Michelle showed me a printout showing that my right front wheel was slightly out of alignment and they would be happy due realign it for half price since the rear wheels were alignment was part of the recall saving me $45.00. All in all a very satisfying experience. More
As always Battlefield service is awesome; great communication, good availability, friendly and courteous. They always have completed repairs the first time, I have not had to return a second time. communication, good availability, friendly and courteous. They always have completed repairs the first time, I have not had to return a second time. Waiting area is clean and roomy with a TV. snacks and coffee plus lots of new and used Fords to look at to fill your time. I recommend Battlefield service department. More