Battlefield Ford Culpeper
Culpeper, VA
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First new car service In and out in about an hour: oil change, tire rotation and service. Didn’t have a prescheduled appointment. Comfortable waiting room. Friendly and pro In and out in about an hour: oil change, tire rotation and service. Didn’t have a prescheduled appointment. Comfortable waiting room. Friendly and professional staff. More
First time buyer Sales rep was prompt in meeting with us; getting us keys to test out cars; didn't push me to buy unless I was comfortable. The gentleman that helped w Sales rep was prompt in meeting with us; getting us keys to test out cars; didn't push me to buy unless I was comfortable. The gentleman that helped with the loan was great listening to me and my budget and helped me stick with it. More
Very helpful, and kept in contact with us. They did a good job repairing the car, kept in contact with us when parts did not arrive, and were very helpful to us. Thank you They did a good job repairing the car, kept in contact with us when parts did not arrive, and were very helpful to us. Thank you More
Customer service I have always received the best customer service they have worked my car in for service and the sales side has been awesome.. thanks for all you do I have always received the best customer service they have worked my car in for service and the sales side has been awesome.. thanks for all you do More
Great service and a beautiful waiting area. The service was prompt and enjoyable. The wait area is very nice and comfortable...The service rep. was also nice and told me what other service need The service was prompt and enjoyable. The wait area is very nice and comfortable...The service rep. was also nice and told me what other service needed to be performed,.... More
Great people Everyone we dealt with was nice and welcoming and went the extra mile to help us out. They moved us through the car buying process in a timely matter Everyone we dealt with was nice and welcoming and went the extra mile to help us out. They moved us through the car buying process in a timely matter with out feeling like we spent hours there. They helped us get the original vehicle we came in for and never tried to talk us into something else. More
Cheryl was awesome Cheryl was great, spoke with her over the phone on Monday, came out on Friday and had the deal done in 4 hours, everything was what I expected. Cheryl was great, spoke with her over the phone on Monday, came out on Friday and had the deal done in 4 hours, everything was what I expected. More
Everyone there was very nice, polite, and helpful! Very prompt replies to email contact, fair on pricing, tried to answer any and all questions as quickly as possible. When we arrived at their dealersh Very prompt replies to email contact, fair on pricing, tried to answer any and all questions as quickly as possible. When we arrived at their dealership, everyone was friendly and helpful. Entire purchase process was easy. Will definitely give them strong consideration on any future purchases. More
Excellent Experience My wife and I had a excellent experience in buying a new Ford Explorer. The following people were great to deal with and made the process very enjoyab My wife and I had a excellent experience in buying a new Ford Explorer. The following people were great to deal with and made the process very enjoyable: Salesman-Adam, New Car Manager- Melissa, Finance Manager- Austin. More
thorough and quickly done. 85,000 mile check up was thorough, and quickly done. I was told and shown on my service summary what had been checked & how each item was rated. I f 85,000 mile check up was thorough, and quickly done. I was told and shown on my service summary what had been checked & how each item was rated. I felt it was professionally handled from the moment I stepped into Customer service until I drove away in my car, parked just outside the door for me. I would highly recommend Battlefield Ford. More