Battlefield Ford Culpeper

My car alarm had a panic attack My car has too many alarms and 2 seemed to try to go off at the same time causing what appeared to be a computer panic attack! Sending me a loud alarm My car has too many alarms and 2 seemed to try to go off at the same time causing what appeared to be a computer panic attack! Sending me a loud alarm and telling me to get car into service. But of course like always, by the time you get your car to the dealership, there is no evidence of this gremlin alarm. I made the mistake of turning off the car. Clayton told me to be sure not to turn car off anymore when bringing it in with these strange oddities. A family member suggested that I take a picture of the message and the dash with it’s alarms and emojis, that way I have proof and the dealer has something to go on. What a great idea! Clayton went over the car very well and drove it and made sure there were no more gremlins for this time. He always goes above and beyond to make sure his customers leave happy or at least with some sense of peace about their car. More

Excelente Service This is my first vehicle purchase here in the US. Got here in 2008. Bought the used 2006 Ford Explorer XLT w/100,000 miles. The guys @ BattleField F This is my first vehicle purchase here in the US. Got here in 2008. Bought the used 2006 Ford Explorer XLT w/100,000 miles. The guys @ BattleField Ford in Culpeper have done a great job keeping my vehicle in great shape. I have put an extra 97,000(197,000) miles on it and it still rides like the first day I drove it off the lot in 2011. I took it for the State Vehicle Inspection and the Oil and Filter change along w/the tire rotation. More

Extremely helpful and accommodating I worked with Cody Lillard during my car buying experience. I went into the dealership looking for more information with a budget in mind and Cody did I worked with Cody Lillard during my car buying experience. I went into the dealership looking for more information with a budget in mind and Cody did wonderfully in accommodating me. I ended up with a vechicle the same day! Everyone that worked with me was friendly and professional. I would absolutely recommend going to this dealership and I will be going to battlefield ford for my future vechicle buying needs! More

Professional and welcoming From the phone call to schedule my appointment on my Ford F150 to having someone greet me when I drive up to the service area, the review of what serv From the phone call to schedule my appointment on my Ford F150 to having someone greet me when I drive up to the service area, the review of what service to be provided, to inviting me to relax and enjoy the goodies, to coming over and telling me I was ready to go.. with a review of what services were performed.... the reason I drove over an hour from King George (who has a Ford dealership- say no more), to Battlefield Ford to purchase my vehicle and to receive my service updates.. The employees treat you well, know your name, and make you part of their family.... so the hour drive is nothing for me... as I know that my experience will be professional, welcoming, and completed in a timely manner while I wait.. I recommend all of my friends to drive to Battlefield Ford for a vehicle. When I finally make the decision to purchase a new Ford ( I still own my 2006 Ford F250 Van) I did the local visits... King George and Fredericksburg and then I told my brother to drive me to Battlefield Ford as I had talked to Joshua and Cody on the phone and they both took the time to listen and to invite me to come out and see them... I am glad I did! Thanks again to the service department...keep up the excellent work as it does matter.... to the customer, especially us seniors.. More

Suburb service We buy vehicles from Battlefield Ford in large part because the service is second to none. The purpose of this visit was to complete accessory instal We buy vehicles from Battlefield Ford in large part because the service is second to none. The purpose of this visit was to complete accessory installation on one of these purchases. More

State Inspection As always the service was friendly and fast! They actually had my car checked in and in the bay a few minutes before my official appointment time. As always the service was friendly and fast! They actually had my car checked in and in the bay a few minutes before my official appointment time. More

Treated so well, we bought a second vehicle within 3 months! Several years ago , we wanted a truck but wouldn’t buy one from any company that took a federal bailout. Ford didn’t ... and had a dealership just do Several years ago , we wanted a truck but wouldn’t buy one from any company that took a federal bailout. Ford didn’t ... and had a dealership just down the road from our home. We purchased a slightly used F-150 from Battlefield and discovered that the service was the best we had ever received. Based on this experience, we made a conscious decision to replace my wife's car with a new Escape this past December. Again, no one from sales to service to management could have been more gracious or professional. With a 1,000 miles on the odometer, we drove to Florida and back. The vehicle was so outstanding, I elected within a week of returning to replace my car with a second new Escape. All our vehicles have now been purchased and serviced by Battlefield Ford. We couldn't be more delighted. More

Satisfied Customer The service was top of the line again! I service both my vehicles on a regular basis at Battlefield Ford. I was in and out Saturday morning withing 4 The service was top of the line again! I service both my vehicles on a regular basis at Battlefield Ford. I was in and out Saturday morning withing 40 minutes. Both my vehicles were purchased and are serviced at Battlefield Ford. I wouldn't go any where else! Thanks, Very Satisfied Customer! More

Diesel Truck Periodic Service First time I've had this truck serviced at this dealer. Getting to it is a 50 minute commute but it was worth the drive. I was taken in right on time; First time I've had this truck serviced at this dealer. Getting to it is a 50 minute commute but it was worth the drive. I was taken in right on time; the waiting room is spacious and very comfortable; the wifi allowed me to get some work done while waiting and the services were completed quickly. More

The usual, great! I called for an appointment and got one for an hour later. I got there, and was immediately taken care of. There were one or two things that were fo I called for an appointment and got one for an hour later. I got there, and was immediately taken care of. There were one or two things that were found that should be taken care, and were covered by my warrenty, and they were corrected while I waited. More