Battlefield Ford Culpeper

Cody and Austin rock! We are very happy with our purchase and will recommend our friends to this dealship. Cody and Austin provided great customer service. Hope they are re We are very happy with our purchase and will recommend our friends to this dealship. Cody and Austin provided great customer service. Hope they are recognized for their great professionalism. More

Excellent the first time, Excellent the second as well I've not purchased two new vehicles from Battlefield Ford and both times they have been excellent in getting me into a vehicle without it being a pain I've not purchased two new vehicles from Battlefield Ford and both times they have been excellent in getting me into a vehicle without it being a painful process. Each member of the team I interacted with were pleasant and personable. They listened to what I was looking for and immediately brought me to vehicles that I was interested in. My first purchase, a 2016 Focus, was the first car I looked at and the only one I test drove. The second, a 2018 Explorer, was the second one I looked at. Their service department is also fantastic and has taken great care of my 2016 Focus. More

Excellent Service Support In late April2018 My Ford Explorer broke down. The repairs were ultimately replacement of the PCM and associate board. The troubleshooting was not eas In late April2018 My Ford Explorer broke down. The repairs were ultimately replacement of the PCM and associate board. The troubleshooting was not easy, but the Service Team did not give up. They remained with me and ultimately my truck was 100% repaired. A big Thanks to the Service Team. What a great Service team. More

An extra little bit Every one, no matter what department, must have gone to advanced hospitality training! There are smiles on every face, and a nice word from everyone. Every one, no matter what department, must have gone to advanced hospitality training! There are smiles on every face, and a nice word from everyone. I work for a company that prides itself on great customer service, so I know it when I see it, and Battlefield Ford has mastered it! More

Bought 16 Ford Fusion It was a pleasant experience I like that the salesman wasn’t pushy and gave me time to think about what I wanted his manager was also very easy to dea It was a pleasant experience I like that the salesman wasn’t pushy and gave me time to think about what I wanted his manager was also very easy to deal with and took care of a problem with the car I noticed when I got home and is going to have it fixed. Dry happy with car and dealership will definately recommend to friends. More

Great I was traveling and called to see if I could get my car repaired. The service department was very helpful in getting a prompt appointment and repair s I was traveling and called to see if I could get my car repaired. The service department was very helpful in getting a prompt appointment and repair so I could continue my trip home. Thank you very much. More

Service and State Inspection We have purchased all the vehicles we currently own from Battlefield Ford, in part because of the high quality service we receive. One aspect I really We have purchased all the vehicles we currently own from Battlefield Ford, in part because of the high quality service we receive. One aspect I really appreciate is the 100 point inspection performed with oil changes. It is super-helpful to know these elements have been checked, especially just before a long trip. More

Service review Excellent service! Met us with welcoming greeting. Provided update as service was performed. Pricing fair. They have provided all my service work on Excellent service! Met us with welcoming greeting. Provided update as service was performed. Pricing fair. They have provided all my service work on my vehicle. More

Low pressure, great service. Sales rep (Jerry) was very helpful and knowledgeable. gave me information, but also gave me space and time to make a decision on buying the car. Fina Sales rep (Jerry) was very helpful and knowledgeable. gave me information, but also gave me space and time to make a decision on buying the car. Finance manager (Amy) was very friendly and also very helpful. Presented the information I needed quickly and got me out the door in record time. More

Purchased another vehicle from Battlefield Ford Had a great experience with the staff at Battlefield Ford several years ago when we purchased a SUV. This was despite their rather meager facilities Had a great experience with the staff at Battlefield Ford several years ago when we purchased a SUV. This was despite their rather meager facilities during the remodelling of the dealership. I think the offices were in a double wide back then. The new dealership looks great. We have had the SUV serviced there and have had nothing but smooth interaction with the service department. Snacks, coffee, and massage chairs are a nice touch. Just happened to be going there for service and decided to look at a commuter car. Greg the general sales manager arranged for Jerry to show us some possibilities. Each time we have gone there, Greg always greets me by name. We ended up making a bit of an "impulse purchase" on a fuel efficient car as they were able to put together a very reasonable deal. Finalizing the purchase with Amy, the finance manager was stress free. She actually remembered us from several years ago. She reviewed all the pertinent information and made the process very smooth. She did a terrific job. Lastly, as we had arrived in two vehicles at the dealership, Jerry delivered the new car to my house. Thanks again to the team at Battlefield Ford. More