Battlefield Ford Culpeper
Culpeper, VA
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Quick and easy Job was done well and completed in one day! I bought the vehicle used just recently and they promised to fix a ding for me. They had it in the sh Job was done well and completed in one day! I bought the vehicle used just recently and they promised to fix a ding for me. They had it in the shop and fixed within a week of me driving it off the lot! More
No fuss no muss easy warranty work. Very accommodating Matt in service reminded me of the warranty work required and made an appointment for me. Brought it in and took care of in one day. Also took care Matt in service reminded me of the warranty work required and made an appointment for me. Brought it in and took care of in one day. Also took care of a TSB for me in addition to the warranty work. Had to return for a minor omission and Matt resolved it immediately. Very satisfied. Nice modern upgrades to the service department, waiting area, and bathroom since we last visited. Thanks More
Best Service Ever!!!!! The service dept is always courteous and friendly. You are welcomed in as if you are family. They always accommodate my schedule when I need servici The service dept is always courteous and friendly. You are welcomed in as if you are family. They always accommodate my schedule when I need servicing. They are just a great bunch of people from the inside customer service to the garage mechanics who all know what they are doing!!! Have been buying my cars and having them serviced thru Battlefield for approximately 40 yrs and see no need to go elsewhere! More
Truck recalls & state inspection I took my truck for 2 recalls...and a state inspection. They did job in a day, and having a work truck this was very important to me. I took my truck for 2 recalls...and a state inspection. They did job in a day, and having a work truck this was very important to me. More
Unsurpassed! Battlefield Ford Culpeper is without a doubt the best dealership we have ever dealt with, be it sales, services, F&I, etc. They exemplify customer se Battlefield Ford Culpeper is without a doubt the best dealership we have ever dealt with, be it sales, services, F&I, etc. They exemplify customer service, integrity, and transparency. We have doing business with them since 2002, wouldn’t think of going elsewhere, and encourage others to visit Battelfield Ford Culpeper to find out for themselves. More
Greatest Service Battlefield Ford Culpeper Service Department is hands down the best I have ever dealt with. This includes dealings with Ted Britt, Sheehy and Cowles. Battlefield Ford Culpeper Service Department is hands down the best I have ever dealt with. This includes dealings with Ted Britt, Sheehy and Cowles. I have been a Ford owner for since 2007 and currently own three Fords. The service team at Battlefield Culpeper is very courteous and does not pressure service decisions. When I'm ready to trade in again Battlefield Ford Culpeper has earned my loyalty and from now forward will be my place of service. Keep up the Great Service. More
Personal care The interaction with personnel is genuine, thoughtful and caring. A far cry from the Mazda dealership on Fred when our other car goes. I can fix that The interaction with personnel is genuine, thoughtful and caring. A far cry from the Mazda dealership on Fred when our other car goes. I can fix that as soon as ford redesigns the Escape in 2020! More
Professional Grade - As always My family and I have been doing business with Battlefield Ford since 2005. This visit, to repair my 1993 GMC pickup, was courteous, professional, t My family and I have been doing business with Battlefield Ford since 2005. This visit, to repair my 1993 GMC pickup, was courteous, professional, timely, and I’m yet again pleased and thankful for such an outstanding service department so close to our home. Tim Stewart More
Flexible and Fast Battlefield Ford did it again! Once again they exceeded my expectations even when I showed up the wrong day for my appointment. When I showed up at t Battlefield Ford did it again! Once again they exceeded my expectations even when I showed up the wrong day for my appointment. When I showed up at the dealership two days early for the appointment by mistake, they took me in anyway to compete my air bag recall. Then they completed the job twenty minutes quicker than promised. Thanks guys, you rock! More
Very good experience Purchased a pre owned F350 from Battlefield Ford in Culpeper but it needed a couple things fixed. The whole team from Sales to Finance to Service was Purchased a pre owned F350 from Battlefield Ford in Culpeper but it needed a couple things fixed. The whole team from Sales to Finance to Service was very accommodating. They definitely try to please the customer. I would buy another vehicle from them again and I will continue to service my vehicle there. More