Battlefield Ford Culpeper
Culpeper, VA
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Outstanding Customer Service Battlefield Ford exceeded my expectations. The service manager went above and beyond to fix my car. I highly recommend Battlefield Ford without any Battlefield Ford exceeded my expectations. The service manager went above and beyond to fix my car. I highly recommend Battlefield Ford without any hesitation, or reservation. More
Service. We use Battlefield Ford for all of our service work on our Ford Expedition. They provide quality service. They are always prompt and courteous. They We use Battlefield Ford for all of our service work on our Ford Expedition. They provide quality service. They are always prompt and courteous. They let us know that we matter. More
Excellent no pressure sales and great follow up service. Came by to look at an Explorer that I had seen online. Was met fairly quickly in the parking lot by Dylan who asked what we brought us by. Through s Came by to look at an Explorer that I had seen online. Was met fairly quickly in the parking lot by Dylan who asked what we brought us by. Through some conversation he got my wife and I looking at another Explorer. Even though we had concerns, he assured us that the dealership would address them through warranty work. We made the purchase and Battlefield lived up to the word and took care of the issues we discussed (and another one we found later) through warranty. Shout out to Clayton in Service. They had our Explorer for a week and a half, but he kept me updated on what was being done with the vehicle and what the expected time frame would be. Great communication! More
Excellent dealership with caring, can-do staff! Saturday morning probably isn't the best time to be buying a car, but I was in desperate need of a replacement SUV to service my accounts and the loca Saturday morning probably isn't the best time to be buying a car, but I was in desperate need of a replacement SUV to service my accounts and the local dealerships were terrible. Heard good things about Battlefield, Culpeper, and I gave them a try. Couldn't be happier! Jerry Warren and Austin Berry were fantastic.. They are can-do guys who MADE it happen. I had sent an email to Jerry telling him which vehicle I was interested in and he had it ready to go. It was perfect, price was right, they gave me the best trade-in on what I had (which wasn't much!) and we got it done by early afternoon. Detail crew had the Escape looking perfect, full of gas and away I went, happy as a clam! Highly recommend this dealership! Great car, great people, great service. Who could ask for anything more? More
Outstanding service leading up to purchase of new car Greg Powell, Cody Lillard, and Austin Berry each did a wonderful job in facilitating my acquisition of a new Expedition. They are all highly superb pr Greg Powell, Cody Lillard, and Austin Berry each did a wonderful job in facilitating my acquisition of a new Expedition. They are all highly superb professionals and I am in admiration of their prompt and efficient service. The fact Gary Fay is a friend led me to the dealership in the first place, and then his outstanding staff took over from there. I would add they all worked seamlessly together as a team to help make my purchase an extremely pleasant occasion. Please convey my warm appreciation to all.. Clark B. Hall More
Very pleased Service rep greeted me at the door, explained the procedure and took my car in the shop. In a couple of hours I received a call that my car was ready Service rep greeted me at the door, explained the procedure and took my car in the shop. In a couple of hours I received a call that my car was ready for pickup. When I arrived to pick up my vehicle, everything was explained to me as to what was done and my car was brought to me. More
Honest Service Battlefield Ford always provides quality service without selling me something I didn’t have to have. They always talk over any repair items that come Battlefield Ford always provides quality service without selling me something I didn’t have to have. They always talk over any repair items that come up or will be needed in the future More
F150 Oil Change Regular maintenance is very easy with Battlefield Ford. We call to make our appointment, drop the truck off the night before, and they perform the wo Regular maintenance is very easy with Battlefield Ford. We call to make our appointment, drop the truck off the night before, and they perform the work and notify us when it is complete. This makes life easy when you have a busy schedule. I really appreciate the how Battlefield Ford works for us. More
F150 Pickup They made the transaction easy and painless. We got to the right price quickly and there was no pressure to complete the deal. Followed up when they They made the transaction easy and painless. We got to the right price quickly and there was no pressure to complete the deal. Followed up when they said they would. More
"Here is how it went" Outstanding dealership. Cody was the best! He was so cordial as well as knowledgeable. Enjoyed our time spent with him. He worked to get our fifth Outstanding dealership. Cody was the best! He was so cordial as well as knowledgeable. Enjoyed our time spent with him. He worked to get our fifth wheel hitch transferred to the new truck. Also, Austin was very helpful with getting us the lowest and best financing available. Both of these young men are a real asset to Battlefield Ford. More