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Battlefield Ford Culpeper

Culpeper, VA

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635 Reviews

10463 James Monroe Highway

Culpeper, VA

22701

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Showing 635 reviews

June 24, 2019

Awesome experience Battlefield and our sales rep Cody did a great job tracking down the vehicle we wanted. It wasn’t in their inventory and they went all the way to Penn More

by sgtkersh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin in Finance and Justin in sales, Cody Lillard
Jun 25, 2019 -

Battlefield Ford Culpeper responded

Congratulations on your new car. I am happy Cody and the Ford sales team provided you with pressure-free, efficient and well-informed customer service. If you ever need anything please feel free to contact us anytime!

June 16, 2019

Always attention to my needs and concerns. Have been coming back for years for maintenance and repair and thus so, will always consider a new purchase with this dealer when the need arises. More

by Freckles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan, Clayton Dubouis
Jun 17, 2019 -

Battlefield Ford Culpeper responded

Thank you for sharing your feedback! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. We appreciate your business!!

June 13, 2019

service work was done quickly and correctly and for reasonable cost. very friendly staff, Did 2 recalls on my 2017 f-150 and did a free inspection. More

by low15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
Jun 13, 2019 -

Battlefield Ford Culpeper responded

Wow!! Thank you for taking the time to give us your great review! Battlefield Ford’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We appreciate your business. If you ever need anything please feel free to contact us anytime!

May 30, 2019

Great The staff is very friendly and knowledgeable the waiting area was clean and comfortable. I also like all the complimentary its from local stores and c More

by Pempel car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton, Cheryl Brown
May 30, 2019 -

Battlefield Ford Culpeper responded

Thank you for sharing your feedback! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. We appreciate your business!!

May 27, 2019

Airbag Recall I got a notice that my airbag recall replacement was in. Although I have a busy schedule, we arranged a time and was provided a rental car at no cost More

by McKenna627
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Byers, Clayton Dubois, and Brandon Funkhouser
May 28, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your review, McKenna627! Battlefield Ford’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We appreciate your business!

May 23, 2019

Oil change, state inspection & interior work Oil change and inspection were fine. But the part price, $195, not including labor, to replace the dome light door switch was far too expensive to ha More

by Musa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton
May 24, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback. We appreciate you business!!

May 21, 2019

Always enjoy working with Adam Powell Very good process, although it took a bit long (4 hours) to get to the end. Lots of customers that day, so I understand. Anyway, really like working w More

by Niles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Powell
May 22, 2019 -

Battlefield Ford Culpeper responded

Battlefield Ford’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. We appreciate your business, Niles. If you ever need anything please feel free to contact us anytime!

May 14, 2019

Great routine service I called for an oil change and state inspection appointment yesterday morning, had one scheduled for early afternoon and drove my freshly-inspected an More

by carterplanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson
May 15, 2019 -

Battlefield Ford Culpeper responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Kerry provided you the best service experience. Thank you for your business! If you have any further needs, do not hesitate to come back to see us.

May 11, 2019

Service Friendly, quick turnaround for servicing fusion and doing the works and recall items on King ranch 150. Only place I go to get these serviced. More

by Ih1466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon,
May 13, 2019 -

Battlefield Ford Culpeper responded

We’d like to thank you for the feedback regarding your service experience. Your appreciation is all that matters and we are more than happy knowing we can meet your expectations.

May 09, 2019

Excellent Their Service Center have the greatest team. I was so impressed with them last year that I came back to have my car done again. More

by ShadowWalker04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 13, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to write this review! We are pleased to hear that our Service Team were able to provide an overall fantastic service experience. It was our pleasure to assist you!

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