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Battlefield Ford Culpeper

Culpeper, VA

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635 Reviews

10463 James Monroe Highway

Culpeper, VA

22701

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Showing 635 reviews

August 20, 2019

get new key program I just stopped by to pick up the new key that had to be ordered for the new vehicle that I had bought and it needed to be programmed so it took a litt More

by am122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Brown, Devin Fitzgerald
Aug 22, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to give us your feedback. We appreciate your kind words. If you ever need anything please feel free to contact us!

August 14, 2019

Great service! I returned home on a Sunday from a long, unexpected trip with 15,030 miles on my 2018 Ford Escape. I called Battlefield Ford at 8:00 am Monday mornin More

by carterplanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson
Aug 14, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to write this review! I'm very happy to hear about your positive experience at Battlefield Ford. If you have any further needs, do not hesitate to stop by for a visit.

August 13, 2019

3 in a week. My Wife, Father and Myself purchased 3 vehicles in one week. The salesman was Cody Lillard. We now have purchased 6 vehicles from him. The thing we li More

by Billschrec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Lillard
Aug 14, 2019 -

Battlefield Ford Culpeper responded

Thank you for your great review! We're glad to have Cody on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!

August 09, 2019

Oil change Had an appointment and they got me in and out. Oil change and tire rotation and they checked everything for me. The coffee was good. More

by FCAFlyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
Aug 13, 2019 -

Battlefield Ford Culpeper responded

Thank you for your kind words and recommendation. We pride ourselves on our superior customer service and makings sure our guests enjoy their time while they are here. We are glad that you enjoyed our refreshments. Next time you have to try out the massage chairs. We appreciate your business and look forward to your next visit!

August 08, 2019

another car BEST PLACE TO BUY A CAR! I HAVE BOUGHT THREE THIS YEAR! THEY ALWAYS MAKE IT SO EASY! I WILL BUY ALL MY CARS FROM THEM. I WOULD SUGGEST EVERYONE DO More

by JOHN300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AMY Smith, Cody Lillard
Aug 08, 2019 -

Battlefield Ford Culpeper responded

John, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again!

August 06, 2019

Service I really like the team at Battlefield Ford. Brandon & Matt try really hard to be very helpful. I had to call a couple times to check in. But all in More

by SPLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon & Matt
Aug 06, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback. We strive to provide superior customer service. We appreciate your business and look forward to your next visit!

August 04, 2019

Service department is always courteous & professional. The Service Department is excellent. This time I brought my car in for a Ford recall. Again, I was treated with utmost respect and courtesy. A great More

by Carol Lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
Aug 05, 2019 -

Battlefield Ford Culpeper responded

Wow! We really appreciate your kind words and recommendation. We strive to provide our customers with the best service. We appreciate your continued loyalty and business!

August 01, 2019

Good buying experience Most people would probably agree with me that the car buying experience is usually not something to look forward to. Battlefield Ford helped make the More

by BobS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh (used car manager), Cheryl Brown
Aug 02, 2019 -

Battlefield Ford Culpeper responded

Bob, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Cheryl and Josh treated you with the respect you deserve. Congratulations on your new Ford! If there is anything else that we can do for you, please don’t hesitate to reach out.

July 16, 2019

Another Good Experience First, I have always been able to get the date and time needed to meet my schedule. All my service request were completed in a timely fashion, which More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhouser & Clayton Dubois
Jul 17, 2019 -

Battlefield Ford Culpeper responded

Kenny, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

July 15, 2019

Fast fix Needed to fix the car when a Check Engine alert appeared. They provided a loaner, fixed within a week. They also did an inspection last minute for me. More

by Cmcdev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
Jul 16, 2019 -

Battlefield Ford Culpeper responded

We are very appreciative of your review and recommendation! We thank you for trusting us with your car servicing needs and it was a pleasure working with you!

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