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Battlefield Ford Culpeper

Culpeper, VA

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635 Reviews

10463 James Monroe Highway

Culpeper, VA

22701

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Showing 635 reviews

November 01, 2019

Consistently Top Notch We’ve been doing business with Battlefield Ford since 2002 and keep coming back because of the people. They have consistently shown a strong customer More

by hse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folks in Service
Nov 05, 2019 -

Battlefield Ford Culpeper responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

November 01, 2019

Outstanding On my last visit I showed up without an appointment, for a warning light about the Advance Trac System had popped up as I was driving through town. B More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhouser
Nov 05, 2019 -

Battlefield Ford Culpeper responded

Kenny, thank you for the great review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.

November 01, 2019

Battleship Ford has a friendly, helpful and responsive sales team which made my purchase an easy and pleasant experience. I would definitely recommend this dealership. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Cheryl Brown
Nov 05, 2019 -

Battlefield Ford Culpeper responded

Ron, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions.

October 30, 2019

Oil change, tires and brake check. Even though they were flooded with a lot of customers (I had an appointment), they got me out in reasonable time in spite of that high workload. Tires More

by FCAFlyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
Nov 05, 2019 -

Battlefield Ford Culpeper responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

October 29, 2019

Great Experience They were very patient with me while I made my selection. I had a special request and it was accommodated also on the used Expedition I bought. Th More

by K. Ingram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Lillard
Nov 05, 2019 -

Battlefield Ford Culpeper responded

Thank you for the feedback! We are happy to hear about your positive experience at Battlefield Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

October 25, 2019

Put a battery in car!! They done a great job and it did not take long. We really appreciate it very much. Thanks !!! Everyone was very nice that we talked too. More

by Betty L. Gore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Powell
Oct 28, 2019 -

Battlefield Ford Culpeper responded

Betty, thank you for taking the time to give us your kind feedback and recommendation. We are pleased to hear that our staff could be so helpful during your recent visit with us. Anytime our customers let us know that they had a very pleasant service experience it brings us great joy. Please let us know if we can do anything further to help. Take care!

October 21, 2019

65,000 mile check-up Clayton is the best. He always takes care of his customers thoroughly! The 65000 mile check recommends the spark plugs be changed so I gave them the o More

by sayerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton
Oct 22, 2019 -

Battlefield Ford Culpeper responded

Brice, thank you for leaving us this great review! We are very happy to hear that Clayton could be so helpful during your recent visit with us. It was a pleasure to assist you and please let us know when we can do so again!

October 20, 2019

New tires and related work Service was prompt and friendly. Waiting area is welcoming, and the refreshments are nice. Coffee and cookies are good. There are motoring-cen More

by DiAndy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhouser, Cheryl Brown
Oct 22, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback. Anytime our customers let us know that they had a very pleasant service experience it brings us great joy. Please let us know if we can do anything further to help.

October 16, 2019

The sales team were very effective and knew the process The sales and finance teams were able to deal with my need and get me the vehicle I wanted quickly and effectively. Isaiah Artis was courteous and pro More

by Paul M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Artis, Amy Smith
Oct 17, 2019 -

Battlefield Ford Culpeper responded

Paul, thank you for taking the time to give us your feedback. We appreciate your kind words and recommendation. We are very pleased that Isaiah and Amy were able to provide you with exceptional customer service. Take care!

September 30, 2019

Never had a bad experience in two years of vehicle ownership Battlefield ford is a one hour and twenty minute drive from my home. Do you think I would make this drive if I wasn't completely satisfied More

by X
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhouser
Oct 02, 2019 -

Battlefield Ford Culpeper responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team was able to earn your repeat business. If there is anything else that we can for you please don’t hesitate to reach out.

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