Battlefield Ford Culpeper
Culpeper, VA
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Quick Repair on my Explorer Had a check engine light come on during a Friday afternoon commute. We called Battlefield Ford and they said they could get to the car on Monday afte Had a check engine light come on during a Friday afternoon commute. We called Battlefield Ford and they said they could get to the car on Monday afternoon. By 9 am on Monday I had gotten a call with the the issue, approximate cost... Although not an extensive repair, I received a couple of courteous updates and by car was done by noon. What else could I ask for? More
Excellent service ! Have dealt with these guys for over 30 years, always polite, always strive to keep the costs down and always do a great job ! Thanks ! Have dealt with these guys for over 30 years, always polite, always strive to keep the costs down and always do a great job ! Thanks ! More
Inspection and Service The experience was easier, quicker and better than expected from drop off until the point when the vehicle was ready. The waiting area is very comfor The experience was easier, quicker and better than expected from drop off until the point when the vehicle was ready. The waiting area is very comfortable and inviting. The owner always makes it a point to stop and talk whenever i'm in. More
State inspection, Oil change, Tire check It's all about the outstanding work that your mechanics do & the genuine kindness from everyone in your great service department... a very comfortable It's all about the outstanding work that your mechanics do & the genuine kindness from everyone in your great service department... a very comfortable & friendly place. Thanks so much! More
Truck Engine Issues I went to a local dealership 6 times for the same service issue and they were not able to correct the problem. I decided to take it to Battlefield For I went to a local dealership 6 times for the same service issue and they were not able to correct the problem. I decided to take it to Battlefield Ford Culpeper, and they corrected the problem on the first attempt. They have the absolute BEST people I have ever worked with at a dealership!!! Thank you so much for taking the time to ride in the truck and diagnose the problem! Highly recommended! More
sate inspection, oil change , tire rotation love this dealership, great people , great service, would recommend this dealership to everyone. This is the best dealership I have ever had the plea love this dealership, great people , great service, would recommend this dealership to everyone. This is the best dealership I have ever had the pleasure to do business with. More
I like Battlefield Ford As a manager of a service business, I appreciate that I see people working who have been properly trained and who take pride in what they do. They lo As a manager of a service business, I appreciate that I see people working who have been properly trained and who take pride in what they do. They look for ways to accommodate the customer. More
They took care of me.. I had my 2017 Escape in for service and a small problem arose and after talking to the service manager will we able the fix the problem and saved my m I had my 2017 Escape in for service and a small problem arose and after talking to the service manager will we able the fix the problem and saved my money and time....I believe they valued me as a customer and that's why i would buy again for Culpeper ford. More
I appreciate having a comfortable place to wait. I call Clayton D. each time I come in for service. I appreciate not being pressured to perform work that isn’t requested or immediately needed. Cody L. reme Clayton D. each time I come in for service. I appreciate not being pressured to perform work that isn’t requested or immediately needed. Cody L. remembered me and greeted me; we discussed my upcoming new vehicle purchase. More
As always Clayton was prompt when I called to schedule the recall on my Escape. I was advised it would take approx an hour. Service was competed in 45 minutes. Also enjoyed the fresh coffee and sweets pro the recall on my Escape. I was advised it would take approx an hour. Service was competed in 45 minutes. Also enjoyed the fresh coffee and sweets provided by the dealership. More