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Battlefield Ford Culpeper

Culpeper, VA

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rated
635 Reviews

10463 James Monroe Highway

Culpeper, VA

22701

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Showing 635 reviews

March 31, 2020

Quick Repair on my Explorer Had a check engine light come on during a Friday afternoon commute. We called Battlefield Ford and they said they could get to the car on Monday afte More

by geberthr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
March 30, 2020

Excellent service ! Have dealt with these guys for over 30 years, always polite, always strive to keep the costs down and always do a great job ! Thanks ! More

by mattman150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Clayton.
March 27, 2020

Inspection and Service The experience was easier, quicker and better than expected from drop off until the point when the vehicle was ready. The waiting area is very comfor More

by Chuck Stephenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Fay, Devin Fitzgerald
March 25, 2020

State inspection, Oil change, Tire check It's all about the outstanding work that your mechanics do & the genuine kindness from everyone in your great service department... a very comfortable More

by Libby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon (in your service dept.,) & there's been many
March 25, 2020

Truck Engine Issues I went to a local dealership 6 times for the same service issue and they were not able to correct the problem. I decided to take it to Battlefield For More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Lillard, Devin Fitzgerald
March 23, 2020

sate inspection, oil change , tire rotation love this dealership, great people , great service, would recommend this dealership to everyone. This is the best dealership I have ever had the plea More

by william lawlor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Lillard, Devin Fitzgerald
March 22, 2020

I like Battlefield Ford As a manager of a service business, I appreciate that I see people working who have been properly trained and who take pride in what they do. They lo More

by canavanbill
Recommend Dealer
Yes
Employees Worked With
Tony "Juicy" Jasper
March 12, 2020

They took care of me.. I had my 2017 Escape in for service and a small problem arose and after talking to the service manager will we able the fix the problem and saved my m More

by limagolf3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
March 11, 2020

I appreciate having a comfortable place to wait. I call Clayton D. each time I come in for service. I appreciate not being pressured to perform work that isn’t requested or immediately needed. Cody L. reme More

by qwertybroy
Recommend Dealer
Yes
Employees Worked With
Clayton D. 5 Stars, Cody Lillard
Mar 16, 2020 -

Battlefield Ford Culpeper responded

Battlefield Ford Culpeper places a premium on our customers’ happiness, which is why we’re thrilled to learn that you enjoyed your time at our dealership! We work hard to provide our customers with the experience they want, and we truly appreciate you leaving this review. We hope to see you again the next time you have any automotive needs!

March 04, 2020

As always Clayton was prompt when I called to schedule the recall on my Escape. I was advised it would take approx an hour. Service was competed in 45 minutes. Also enjoyed the fresh coffee and sweets pro More

by Gary Moore
Recommend Dealer
Yes
Employees Worked With
Clayton
Mar 04, 2020 -

Battlefield Ford Culpeper responded

Hi Gary, Thank you for your review! We’re glad you had a positive experience at Battlefield Ford Culpeper, and we appreciate you sharing your feedback with others. Please let us know if we can be of any further assistance in the future, and we hope to see you again!

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