Battlefield Ford Culpeper
Culpeper, VA
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On mile-one of a 350-mile/90-degree return trip, the A/C on our 2007 Ford F-150 stopped working. I called for an appointment as soon as I returned, delivered it at 10:00 am and picked it up at 4:00 pm the on our 2007 Ford F-150 stopped working. I called for an appointment as soon as I returned, delivered it at 10:00 am and picked it up at 4:00 pm the same day completely fixed! More
Always a good experience. Always very friendly and knowledgeable. Have never had a complaint. Have always brought my car here for service. Clayton, Brendon and all the service Always very friendly and knowledgeable. Have never had a complaint. Have always brought my car here for service. Clayton, Brendon and all the service guys are great. More
Service and New Truck Purchase I knew I would be in the market for a new F 150 and looked into 2 local dealers. I had to have some minor service done on my 2004 F 150 and it was a v I knew I would be in the market for a new F 150 and looked into 2 local dealers. I had to have some minor service done on my 2004 F 150 and it was a very good experience at Battlefield Ford. My service rep Logan was very polite and helpful. My truck was done earlier than expected. I started shopping at Battlefield and another local Ford dealer. I was able to get straight forward pricing which I initiated online. I ended up dealing with several people at Battlefield during the buying process, I dealt with Dylan and then Tony in person and Justin online. Each of them was very helpful and knew what was going on with the sale. Tony delivered the truck to me and went over the features on the truck with me. Overall, it was a pleasant, no hassle transaction. Although, I was actually thinking in the beginning I would buy at the other dealer, it became too hard and am glad I ended up at Battlefield which is very close to my house. More
Valve Stem Quickly rectified the problem from the previous visit. No more leaks. This should have been checked when tires were installed. Thanks to Brandon fo Quickly rectified the problem from the previous visit. No more leaks. This should have been checked when tires were installed. Thanks to Brandon for jumping on this so quickly. More
Always a professional and friendly experience with the service department at Battlefield Ford! This allows me to have confidence that my car is properly serviced. I totally appreciate how willing they service department at Battlefield Ford! This allows me to have confidence that my car is properly serviced. I totally appreciate how willing they are to go the extra mile to be certain my needs are met! I highly recommend them for all service needs. More
The service is consistently good. The people at the service desk have consistently met or exceeded my needs over a 12 year period. No dealership/service center is perfect, however, you The people at the service desk have consistently met or exceeded my needs over a 12 year period. No dealership/service center is perfect, however, you can tell these folks maintain high standards for themselves. I recommend them without hesitation. More
From the moment I called and was connected to the service department (Logan) was super helpful! He didn't make fun of my ridiculous descriptive explanation of what I thought was going on with my vehicle inst department (Logan) was super helpful! He didn't make fun of my ridiculous descriptive explanation of what I thought was going on with my vehicle instead he completley knew exactly what I was talking about! Logan was very forthcoming about the details and costs associated with fixing my vehicle and provided me a few options to make it work out. I also appreciate the technicians who did the physical labor as well! They are unsung heroes behind the scene of the service desk itself. Even when I walked in to pick up my vehicle, lQQking like a piece of burnt toast from coming off the lake and my 1st fishing experience. Logan was delightful and told me a short personal story about teaching his son to fish recently too. So, yeah... Other than me not wanting to drop 1K on fixing my vehicle... Which certainly is no reflection on your dealership, I had a fabulous experience from start to finish! Speaking of finishing the cashier that rang me out was also super nice and let me snag a couple of pens and air fresheners for all my vehicles... lol. My mom just bought her car from you guys last year and the car I'm driving was hers So she recommended I bring it up there and I'm glad I did! Take care, stay safe! More
excellent people and service I HAVE TO DRIVE AN HOUR TO CUPEPPER BUT THE SRVICE AND THE PEOPLE ARE WORTH IT. THEY ARE FRIENDLY EFFICIENT AND ON TIME. KEEP ONTHE GOOD WORK. I HAVE TO DRIVE AN HOUR TO CUPEPPER BUT THE SRVICE AND THE PEOPLE ARE WORTH IT. THEY ARE FRIENDLY EFFICIENT AND ON TIME. KEEP ONTHE GOOD WORK. More
99 Cobra State Inspection Always a pleasure to deal with the folks at Battlefield Ford. Service was quick and efficient and I was out in no time. Thanks for the 'old-timey'' a Always a pleasure to deal with the folks at Battlefield Ford. Service was quick and efficient and I was out in no time. Thanks for the 'old-timey'' air freshiner gift. More