Battlefield Ford Culpeper
Culpeper, VA
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Dylan made our bying experience no-pressure We visited Battlefield Ford, along with a Chevy and a Subaru dealership to look for a new vehicle. We returned to Battlefield because we liked the For We visited Battlefield Ford, along with a Chevy and a Subaru dealership to look for a new vehicle. We returned to Battlefield because we liked the Ford Escape, and Dylan, our sales rep made the experience very pleasant. I've bought a lot of new cars in my life, and each time the sales rep would try to pressure me, or play bait-and-switch price games. This was not the case at Battlefield. We're very happy with our decision. More
Appointment was easy to scheduled and oil change, state inspection and rear brakes for my F150 was completed on time and I waited for the service in the customer lounge. Appreciate the coffee and snacks. inspection and rear brakes for my F150 was completed on time and I waited for the service in the customer lounge. Appreciate the coffee and snacks. More
Complex service issue resolved! The continuing efforts of the Battlefield Ford service department ultimately resolved a problem with the air conditioning in our 2007 Ford F-150 truck The continuing efforts of the Battlefield Ford service department ultimately resolved a problem with the air conditioning in our 2007 Ford F-150 truck. It took quite awhile and numerous tests to solve the issue, but I have high praise for the care given to us by the service agent and manager involved throughout the process. I highly recommend these individuals, in particular, and Battlefield Ford, in general, to make the extra effort to satisfy their customers' needs. When they say "We will make it right", they go to great lengths to fulfill their promise. More
Battlefield For To The Rescue On Saturday 08/01/20 I had left a local business and got in my vehicle and pushed the start button, only got a clicking sound. I knew my battery was On Saturday 08/01/20 I had left a local business and got in my vehicle and pushed the start button, only got a clicking sound. I knew my battery was dead, but had no warning there was a problem. I called Battlefield and spoke with Brandon about the problem. In a short time Clayton arrived and jump started my vehicle. I drove directly to Battlefield Ford _Culpeper and in a short amount of time I had a new battery installed and was on my way. My experience with this dealership has been outstanding over the past 3+ years. They clearly understand the importance of customer service and satisfaction. Thank you again Clayton & Brandon. More
I have purchased a couple of vehicles from Battlefield Ford. From the front to the back of the house, everything/everyone is awesome! Great job! Ford. From the front to the back of the house, everything/everyone is awesome! Great job! More
Very professional . The Ford Battlefield Dealership was an excellent and professional experience. I would recommend this dealership to anyone who is interested in purchas The Ford Battlefield Dealership was an excellent and professional experience. I would recommend this dealership to anyone who is interested in purchasing a new vehicle. This is my third brand new Ford Ranger purchase since 1997. I’m not sure if it’s because of today’s technology , but I was really surprised how fast I was in and out with my new purchase. In my past two purchases, I was at the dealership for hours. More
Excellent service! Wonderful knowledgeable professionals to work with. Moved through the transaction quickly. Very helpful with showing how the cars systems work. And al Wonderful knowledgeable professionals to work with. Moved through the transaction quickly. Very helpful with showing how the cars systems work. And all the warranty information. More
Most professional, friendly, non-pressure car purchase we have ever encountered. Adam was superb at helping us assess our needs and defining the right vehicle for us. Then Austin helped us through the “neces have ever encountered. Adam was superb at helping us assess our needs and defining the right vehicle for us. Then Austin helped us through the “necessary” paperwork with calm confidence that put us completely at ease. Both men clearly demonstrated concern for us and helping us with this significant purchase. WELL DONE!! More