Battlefield Ford Culpeper

They treat you like you want to be treated. Great service and efficient. The Lobby is large with space to yourself with complimentary treats, drinks, and Massage chairs. Will be back and will tell others as and efficient. The Lobby is large with space to yourself with complimentary treats, drinks, and Massage chairs. Will be back and will tell others as well. More

Dylan Carroll was a pleasure to work with making the entire process very easy. The vehicle was delivered to Hampton roads for me and my trade was picked up. That helped out a ton entire process very easy. The vehicle was delivered to Hampton roads for me and my trade was picked up. That helped out a ton More

Very satisfied with work performed and employees at service desk. Thank you very much. It’s always a pleasure to come to a dealer that I feel appreciates it’s customers. service desk. Thank you very much. It’s always a pleasure to come to a dealer that I feel appreciates it’s customers. More

This is the second time in 5 years at this dealership, and it has always been a pleasure working with them when buying my trucks. I am the type of person I know what I want, get me in and out in the leas and it has always been a pleasure working with them when buying my trucks. I am the type of person I know what I want, get me in and out in the least amount of time. More

Very attentive to our needs. Made solid recommendations regarding required maintenance. Kept us informed as work progressed and called immediately when work was completed. Overall outstanding customer ser regarding required maintenance. Kept us informed as work progressed and called immediately when work was completed. Overall outstanding customer service. More

Drove an hour to look at a car. Had concerns after test drive with no gas. Manager said he would let us go out for 10 to 20 more minutes WITH a sales person. Felt treated like a criminal. Had my son with m drive with no gas. Manager said he would let us go out for 10 to 20 more minutes WITH a sales person. Felt treated like a criminal. Had my son with me. Have never been more embarrassed with how I was treated. military vet, retired law enforcement, and long history of public service. Never have I been treated with such disrespect and an obvious don’t care about selling the vehicle attitude. He claimed it was about “putting miles on a used vehicle” while a manager had put over 2,000 on it for personal use. Horrible managers and will never deal with them again. More

It has always been a pleasure dealing with you guys. From buying my truck from you to having it serviced. Everyone is very courteous and professional. The waiting area is clean and has FREE COFFEE!! I have h buying my truck from you to having it serviced. Everyone is very courteous and professional. The waiting area is clean and has FREE COFFEE!! I have had my truck serviced there 4 times and plan on continuing. Dallas Dudding More

I get excellent service every time I have I have visited Battlefield Ford. I travel a little further than needed but the results are worth it. Battlefield Ford. I travel a little further than needed but the results are worth it. More

The Service Department lead by Devin Fitzgerald is always very professional and helpful. The waiting is also usually pleasant but this time, given the pandemic, I'd like to have seen a "mask required" enforc very professional and helpful. The waiting is also usually pleasant but this time, given the pandemic, I'd like to have seen a "mask required" enforced. Was unable to sit inside because several people were not wearing masks and I was not able to follow the 6 ft. social distance safety practice. Sat outside since it was not too cold. More

Excellent customer service as always. Very helpful, and they break things down for me to understand. Would definitely recommend for small or big car issues. they break things down for me to understand. Would definitely recommend for small or big car issues. More