Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Battlefield Ford Culpeper
Culpeper, VA
635 Reviews
Filter Reviews by Keyword
By Type
Showing 635 reviews
February 05, 2021
I am pleased with the service I received at Battlefield Ford of Culpeper, and the friendly atmosphere the service team always provides during my visits. Ford of Culpeper, and the friendly atmosphere the service team always provides during my visits. More
by Johnw19314
Employees Worked With
Clayton , Devin Fitzgerald
February 03, 2021
Very pleased with the service my vehicle and I receive at Battlefield Ford. I also like the follow-up provided during the service appointment informing me of other items that need attention on my vehicle. Battlefield Ford. I also like the follow-up provided during the service appointment informing me of other items that need attention on my vehicle. More
by Carol
Employees Worked With
Devin Fitzgerald
January 29, 2021
Very happy with Culpeper Battlefield Ford. I have had all my vehicles.serviced there over the years . They keep my vehicle running smoothly. Nice folks to deal with. my vehicles.serviced there over the years . They keep my vehicle running smoothly. Nice folks to deal with. More
by Jane 98
Employees Worked With
Clayton Dubois, Devin Fitzgerald
January 24, 2021
Great service , fast, and had car ready earlier than said. Tony Fotenos was wonderful as well as Tony Jasper. True gentleman and professionals. I’d recommend this to everyone. said. Tony Fotenos was wonderful as well as Tony Jasper. True gentleman and professionals. I’d recommend this to everyone. More
by Jstanley
Employees Worked With
Tony "Juicy" Jasper, Devin Fitzgerald
January 19, 2021
Service Department is first class. Always get me in - get me out. I live closer to Fredericksburg but choose to go to Battlefield for service. Great job all!!!! me out. I live closer to Fredericksburg but choose to go to Battlefield for service. Great job all!!!! More
by Jake
Employees Worked With
Brandon
January 12, 2021
Always have a pleasant experience with the Ford Service Department! The staff are always quick to help me and my vehicle is always done in a timely manner. Department! The staff are always quick to help me and my vehicle is always done in a timely manner. More
by CrystalK
Employees Worked With
Devin Fitzgerald
December 31, 2020
Very poor experience dealing with Jerry Warren. Was purchasing a truck from out of state. Agreed on trade in, pricing, and other details on 12/30 in the afternoon. Told Jerry I would take some things o purchasing a truck from out of state. Agreed on trade in, pricing, and other details on 12/30 in the afternoon. Told Jerry I would take some things off of my truck and come in on 12/31 in the morning. Asked about making a deposit and he said it wasn't needed and that he would see us in the morning. Texted him (12/31) saying I was on my way and he responded that truck was sold last night(12/30). No call or text on 12/30 saying not to take my truck apart. No call or text on 12/31 to tell me not to make the 2 hour drive and got an attitude with me when I called and asked why he sold it out from under me. Very poor business practices, very dissatisfied with the level of care and concern I received. I'm purchasing at another location dealer and recommend others to do the same. More
by total image services
Employees Worked With
Jerry Warren
December 31, 2020
Great experience, fast friendly service! I dealt with Clayton Dubois not listed below. He really took his time and provided detailed information/advise. Clayton went the extra mile and made sure my car Clayton Dubois not listed below. He really took his time and provided detailed information/advise. Clayton went the extra mile and made sure my car was cleaned before I picked it up. More
by Mhoward201
Employees Worked With
Clayton Dubois, Devin Fitzgerald
December 31, 2020
Worked with Jerry Warren. Big mistake. We talked For a couple days about a deal on a Ford truck. have to come into an agreement on price and trade for my truck, I explained I needed to get a few things of couple days about a deal on a Ford truck. have to come into an agreement on price and trade for my truck, I explained I needed to get a few things off of my truck and planned on going down from Maryland to pick it up The following morning. Luckily, I texted Jerry after leaving my house. He replied back to the truck was sold. When I called him, he told me they don't hold trucks. my question is why he didn't tell me that in the first place and why he would say he would see me the next day. He got an attitude and said " I don't know what you want me to tell you." I had disassembled my truck to get it prepared for trade, and anticipated purchasing this truck. This is completely unprofessional, disrespectful, and unacceptable. I would have appreciated some sort of communication the night before when we had discussed me purchasing the truck that I was already sold to someone else after our conversation so I didn't waste my time or my day. Needless to say, I Would never go back to this dealership to purchase another vehicle. word of advice to anyone purchasing or thinking of purchasing from this dealership...they apparently don't hold vehicles for you, and their word doesn't mean anything! More
by jrsebastian11
Employees Worked With
Jerry Warren
December 30, 2020
First time having my car serviced there. I pull up and they greet me. Love that. The massage chairs in the waiting area are great, along with the snacks. they greet me. Love that. The massage chairs in the waiting area are great, along with the snacks. More
by decemberjewel
Employees Worked With
Devin Fitzgerald
