Battlefield Ford Culpeper

This is how all dealerships should work (and treat their customers): with genuine neighborly kindness, compassion and concern. Each visit I make confirms these values - and I feel sincerely good about visit customers): with genuine neighborly kindness, compassion and concern. Each visit I make confirms these values - and I feel sincerely good about visiting them. More

Consistent with great customer service. Logan made sure the things that are covered by our warranty were applied correctly. Not sure if it was an oversight, but it would have been nice if the donut would h the things that are covered by our warranty were applied correctly. Not sure if it was an oversight, but it would have been nice if the donut would have been secured in the well rather than just placed in the trunk. More

I am a regular customer at Battlefield Ford because I always receive excellent service there. The staff are friendly and professional. I have always appreciated the quality of care provided by the servi always receive excellent service there. The staff are friendly and professional. I have always appreciated the quality of care provided by the service department. I highly recommend them to all of my friends. l. More

Logan Lamb was great to work with; kept me informed, explained everything that was done. As I had a wheel bearing replaced he called my warranty company and did all the work to get the service covered, explained everything that was done. As I had a wheel bearing replaced he called my warranty company and did all the work to get the service covered, I did not have to do anything except to enjoy the service lounge. Brian Johnson completed all the work, the inspection and made recommendations for future service needs. I would not take my car any where else, for over 3 years Battlefield has always earned a 5 star rating from my experiences with the service department. More

I really enjoy the service department as the people are friendly and the customer service area is clean and comfortable. Thank you. Look forward to next visit. friendly and the customer service area is clean and comfortable. Thank you. Look forward to next visit. More

We receive an excellent buying experience from Noah Wood. We appreciated that he wore a mask while interacting with us. The trade-in value was most appreciated. We appreciated that he wore a mask while interacting with us. The trade-in value was most appreciated. More

Jose. mechanic. did a great job of trying fix our 2017 Edge. However, the motor failed at 97,000 miles. Then, we purchased 2018 Edge and hope it lasts longer. All sales and financial services were cour Edge. However, the motor failed at 97,000 miles. Then, we purchased 2018 Edge and hope it lasts longer. All sales and financial services were courteous and efficient. While the Service department practiced COVID safety measures (wearing masks), the sales and finance groups did not. More

Recently relocated to the area and have been extremely satisfied with the last three service visits here. Staff is courteous and efficient. The experience is exceptional. satisfied with the last three service visits here. Staff is courteous and efficient. The experience is exceptional. More

Great service got on it had my truck back same day that’s two times now they have completed jobs in the same day that I thought would have been days at some other dealers so great job thanks again two times now they have completed jobs in the same day that I thought would have been days at some other dealers so great job thanks again More

We received excellent service- in addition to oil We received excellent service- in addition to oil change, took time to find what was causing an intermittent noise-gave excellent advice! Very frien We received excellent service- in addition to oil change, took time to find what was causing an intermittent noise-gave excellent advice! Very friendly and professional More