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Battlefield Ford Culpeper

Culpeper, VA

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rated
635 Reviews

10463 James Monroe Highway

Culpeper, VA

22701

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Showing 635 reviews

May 05, 2021

These people went above and beyond to make sure I was a satisfied customer. I will not take my vehicle anywhere else even though it’s an hour away. They were outstanding. More

by Scottsmail571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan, Stephanie Harp, Morgan McClenahan, Cheryl Brown, Tony "Juicy" Jasper, Devin Fitzgerald, Rachael Biche
May 01, 2021

They always explain everything, they never push any unnecessary repairs on the customer and the waiting area is very comfortable. Will always try to return to this dealership for any of my automotive r More

by Tidewater24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 01, 2021

Fast friendly, reliable service! Used my Ford Rewards points! Great hours of operation. Always has water/snacks available, making it an enjoyable experience. Thank you More

by Mhoward201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 01, 2021

The team at Battlefield field is always super! Not only are they a pleasure to deal with, but a fast and thorough. Thanks for the great service! More

by Johnw19314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
April 29, 2021

As usual, Clayton and the rest of the service department staff supplied excellent customer service. I plan to keep my car for a long time and I know that I can get excellent service locally. More

by woodlandtrans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton, Devin Fitzgerald
April 28, 2021

Generally a very good experience. Noah was excellent. Attentive and knowledgeable. Gregg was friendly but could have given me a better price. The finance lady was not friendly. Not conversational but rat More

by Edgar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, Rachael Biche
Apr 29, 2021 -

Battlefield Ford Culpeper responded

Hi Edgar, we are happy to hear you had an overall good experience. Inventory is super low right now, we list our best online offer possible. I am sorry to did not have a good experience with her F&I Manager, who is Amy Smith, she has been with us for a very long time, and has had very good reviews. We hope you will give us another chance, at another time. Thank you for choosing Battlefield Ford!

April 24, 2021

Very professional and courteous. They are always keeping you up to date on the technology changes very clean waiting room and bathrooms even have free massage chairs! More

by porvaz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
April 23, 2021

Easy in and out. Just drive up to the covered service entrance, tell them what you need done and go get a cup of coffee or snack in the service waiting area. They even have massage chairs you can enjoy w More

by Gem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Lamb, Cheryl Brown
April 17, 2021

My wife and I have purchased all our current vehicles from Battlefield Ford Culpeper, in large part because of its excellent service department and staff. More

by carterplanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhouser, Clayton DuBois
April 13, 2021

Great service great without an appointment but -rice was above $53 which it has not been even with your email for $46. But I’ll be back More

by Theirishmen1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Brown, Devin Fitzgerald
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