Battlefield Ford Culpeper
Culpeper, VA
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I made an appointment, was greeted when I walked in and waited only about 5 minutes truck was in service on my scheduled appointment time, the waiting area was clean and comfortable while I waited and staf waited only about 5 minutes truck was in service on my scheduled appointment time, the waiting area was clean and comfortable while I waited and staff was pleasant. More
Although the mechanic encountered some difficulty getting the car's computer to talk to the company program used to program a key fob, service staff took the extra time to keep me apprised of the progress in the car's computer to talk to the company program used to program a key fob, service staff took the extra time to keep me apprised of the progress in a polite and professional fashion. More
This is the only dealership that I will purchase my vehicles from. I’ve bought at least 8 from them and have always had great service on all fronts. vehicles from. I’ve bought at least 8 from them and have always had great service on all fronts. More
From our 1959 Anglia to our 2015 Fusion, we have gone through 5 Fords, including a Maverick and an earlier Fusion model. We have used these cars in Africa, Europe, and China, and look forward to your el through 5 Fords, including a Maverick and an earlier Fusion model. We have used these cars in Africa, Europe, and China, and look forward to your electric models. We must admit that your customer oriented set up is the most ATTRACTIVE. We truly appreciate your understanding what your customres might need while waiting --.the hot coffee or tea, the goodies to nibble on, the daily newspaper, etc. They made us feel as if we were on a first class ocean liner. . But last but not least are the employees you have chosen. So, far, we have dealt basically with Mr. Clayton DuBois who is most sincere and pleasant. He made us feel that he has known us for years and even has an idea, more or less, of what we might need for our next car. More
This was my 1st time using this dealer for service work. I would recommend them ,the final price was actually a little less than they 1st quoted and I may use them again I would recommend them ,the final price was actually a little less than they 1st quoted and I may use them again More
Clayton always provides excellent service. He explained what had to be done and why. Fast and friendly service from everyone involved in my visit. The waiting area was clean and comfortable, what had to be done and why. Fast and friendly service from everyone involved in my visit. The waiting area was clean and comfortable, More
Tony was wonderful. He helped in every way he could. He even called us a week later to see if there was anything he could do for us when we didn't buy the truck that we were looking at. We eventually did g even called us a week later to see if there was anything he could do for us when we didn't buy the truck that we were looking at. We eventually did go back and buy the truck. I do think they could have given us a better deal but it is what it is and we are happy with the used truck that we bought. More
Kevin was very helpful and professional. He assisted with the FordPass app installation and configuration. His interaction with the rest of the sales staff facilitated the buying experience. the FordPass app installation and configuration. His interaction with the rest of the sales staff facilitated the buying experience. More
Dylan was great at getting me the F350 Lariat I had been looking for. The entire crew was great to work with and I got the deal I wanted. looking for. The entire crew was great to work with and I got the deal I wanted. More