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Battlefield Ford Culpeper

Culpeper, VA

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rated
635 Reviews

10463 James Monroe Highway

Culpeper, VA

22701

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Showing 635 reviews

October 22, 2021

A breath of fresh air as far as dealerships go. It's all about customer service. Everyone is very friendly and always smiling. They greet you at the service door and walk you to the desk to check you in. Th More

by chelsmoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton, Devin Fitzgerald
October 21, 2021

Great service for any model vehicle. Very pleased as always. Took my 1999 Montero Sport for safety inspection, almost no wait time, passed inspection and had great service recommendations from the servi More

by sandersd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown lady at service counter 5 star performance
October 21, 2021

Very efficient process and good service. Just got and oil change and rotation of tires. More

by tammylsanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harp, Morgan McClenahan, Cheryl Brown, Cody Lillard, Jerry Warren, Tony "Juicy" Jasper, Adam Powell, Devin Fitzgerald, Rachael Biche
October 17, 2021

Always have had a great experience at Battlefield. Team members always willing to answer questions and explain. More

by Pempel car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhou, Cheryl Brown, Devin Fitzgerald
October 17, 2021

Outstanding service/quality of work. Service team members always pleasant/knowledgeable and have a smile on their faces. More

by Mhoward201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady who sits at the first desk really took care of me, Devin Fitzgerald
October 15, 2021

I had Battlefield Ford install my Sync3 map update. It was a little pricey, but sure beats the time and effort it takes for me to do the installation myself! They performed the task in a timely fashion a More

by carterplanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhouser, Clayton DuBois
October 13, 2021

Unparalleled customer service in the Service Department! Period! Thank you Gary, Devin, Michelle and Brandon! Gary Fay and his team know how to provide a superior customer experience at Battlefield Ford i More

by JSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
October 13, 2021

Top of the line service at prices that can’t be beat! Amberly in the Service Department is the best! More

by Billd3757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amberly
October 12, 2021

My state inspection was performed promptly while I watched the baseball game and was entertained by Gary Fay. More

by Neal M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Devin Fitzgerald
October 09, 2021

Received great service on my vehicle. The folks at Battlefield were prompt and courteous and asked questions to make sure I was getting the service I asked for. More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
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