Bates Ford

Had to have recall 19b37 done after receiving FSA on my Ford pass app and transmission adaptive table cleared. They also did multi -point while they had the vehicle. Everybody was polite and efficient. In Ford pass app and transmission adaptive table cleared. They also did multi -point while they had the vehicle. Everybody was polite and efficient. In and out in under 2 hours. GREAT JOB GUYS More

Great dealership and sales team! Loved working with sales and finance team! Travis was not pushy and really interested in finding the perfect new-to-me used car. The process was sur Loved working with sales and finance team! Travis was not pushy and really interested in finding the perfect new-to-me used car. The process was surprisingly painless (I usually hate car buying). Will definitely recommend to friends and family. Thank you, Travis and Bates Ford! More

New Taurus and Service Very positive experience with both sales and service at Bates Ford. All representatives have been knowledgeable, courteous and willing to go the ex Very positive experience with both sales and service at Bates Ford. All representatives have been knowledgeable, courteous and willing to go the extra step to help. I now have two Bates Ford cars and will continue to service them there. More

F 150 service I pass Two Rivers in Mt Juliet to go Bates, I always feel the service people will only suggest what I need. I trust them to make sure my vehicle is sa I pass Two Rivers in Mt Juliet to go Bates, I always feel the service people will only suggest what I need. I trust them to make sure my vehicle is safe, I previously had purchased a 2014 Edge and always felt they treated fairly. More

Quick and easy Went in to have oil changed in old car went on show room floor and liked the Edge that was on floor and they opened door to test drive enjoyed the rid Went in to have oil changed in old car went on show room floor and liked the Edge that was on floor and they opened door to test drive enjoyed the ride and bought the Edge. More

Satisfaction expected and received. I purchased my F-250 used from Bates Ford and if I feel I have a problem or need service I just call them, make an appointment and they take care of i I purchased my F-250 used from Bates Ford and if I feel I have a problem or need service I just call them, make an appointment and they take care of it. 'Nuff said! More

The sale people try to find what you want without being pushy. And do what they tell you they will do. My family brought an Exploxer an F350. Same day. Thank you for your service. .. pushy. And do what they tell you they will do. My family brought an Exploxer an F350. Same day. Thank you for your service. .. More

Paul has a great team working in the Service Department. Johnny and Troy are the best for whenever I need service on my truck. I purchased my F-250 brand new from Bates Ford in 2011 and have been very satis Johnny and Troy are the best for whenever I need service on my truck. I purchased my F-250 brand new from Bates Ford in 2011 and have been very satisfied with the work and care they have done with my truck. More

Perfect Salesman Joey Bumblough is great. The experience was wonderful and the staff is great. We were there a couple of hours but the wait time was not bad Salesman Joey Bumblough is great. The experience was wonderful and the staff is great. We were there a couple of hours but the wait time was not bad at all. More

Very satisfied with my buying experience. Sales staff is very friendly and courteous. Price and finance met my needs. VVery happy with my used car selection. very friendly and courteous. Price and finance met my needs. VVery happy with my used car selection. More