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Bates Ford

Lebanon, TN

4.3
159 Reviews

1673 W Main St.

Lebanon, TN

37087

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Showing 159 reviews

June 26, 2023

I drove from another county with a big Ford dealership to buy from Ronnie Kelly and Bates Ford. This is my second vehicle from them. They do what they say they will do…no small thing now a days. I waited nin More

by BrettMaverick
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronnie Kelly, Nathan Bruhn
June 19, 2023

Staff is very helpful. Don’t have to wait long. Must be there early though. More

by wendyl33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mary
May 23, 2023

Great to do business with low pressure good job, good price on the vehicle as I said, easy to deal with it was a pleasure More

by rdj627us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
May 12, 2023

I want to give kudos to your mechanic Troy Watts. He was so helpful and nice the two times I was there servicing my Explorer. I usually hate going to a Ford dealership to get my vehicles serviced bec More

by dougt2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Watts, Tyler Bates
April 24, 2023

Personalized customer care. Top of the line for professionalism, service, knowledge of vehicles and overall warranty etc. Rich was our salesman, he was fantastic and Sean helped More

by BJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich, Sean, Stephen
April 16, 2023

Great service! After that, what more can one say. Not a high pressure environment, easy to work with. More

by bobspittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
April 14, 2023

I have been a customer of Bates Ford for 7 years now. I have bought multiple vehicles at Bates and I drive past two other Ford dealers to have my vehicles serviced at Bates because of the friendly faces More

by jr0024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy, Johnny, Paul
April 10, 2023

We had seen advertisements for Bates Ford many times. When we decided to buy a new Ford Ranger we started our search at Bates. We didn't have to go any further. We made our deal and by the next morning More

by Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Throckmorton, Nathan Bruhn
March 22, 2023

We had great experience. We were in and out in 45 minutes. Our salesman was very polite. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Bates
March 06, 2023

Service is always helpful and explaining what's wrong and needs to done. Highly recommend! More

by Unsubscribe!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Porter, Tracy Jones
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