Bates Ford

Great service! After that, what more can one say. Not a high pressure environment, easy to work with. After that, what more can one say. Not a high pressure environment, easy to work with. More

I have been a customer of Bates Ford for 7 years now. I have bought multiple vehicles at Bates and I drive past two other Ford dealers to have my vehicles serviced at Bates because of the friendly faces I have bought multiple vehicles at Bates and I drive past two other Ford dealers to have my vehicles serviced at Bates because of the friendly faces and good service at Bates. I highly recommend Bates Ford. More

We had seen advertisements for Bates Ford many times. When we decided to buy a new Ford Ranger we started our search at Bates. We didn't have to go any further. We made our deal and by the next morning When we decided to buy a new Ford Ranger we started our search at Bates. We didn't have to go any further. We made our deal and by the next morning we left with our new truck. It was very pleasant beginning with our sales consultant Zach Throckmorton. He answered all our questions and helped us to get what we More

We had great experience. We were in and out in 45 minutes. Our salesman was very polite. We were in and out in 45 minutes. Our salesman was very polite. More

Service is always helpful and explaining what's wrong and needs to done. Highly recommend! needs to done. Highly recommend! More

Purchased a 2019 Nissan Titan from this dealership December 2021 paid $4500 down and have been making an over $800 a month payment and I am 12 thousand dollars upside down. This dealership is very cro December 2021 paid $4500 down and have been making an over $800 a month payment and I am 12 thousand dollars upside down. This dealership is very crooked and not to be trusted on your car deal. People work too hard every day to just throw your money away like this. They want people to buy local and this is the reason that I won’t buy local again especially from this dealership! I do believe in giving good reviews that are worthy of good reviews but this company is very much a company that takes advantage of you, so if you decide to use this dealership, you better do your research or they will have you in this same situation! More

Make the transaction fast and courteous. Makenna was very attentive and helpful. Great Job Makenna! Makenna was very attentive and helpful. Great Job Makenna! More

I’ve purchased many new cars and trucks throughout the years and never have I had such a quality experience. The team at Bates Ford was honest, upfront, and transparent throughout the buying process . I c years and never have I had such a quality experience. The team at Bates Ford was honest, upfront, and transparent throughout the buying process . I cannot recommend a dealership or group of people more highly. They gave me an exchange on my trade-in, communicated where in transit my ordered vehicle was located, they helped me with the ordering process, and gave me quality advisement on selections. These are not your typical sales people, but rather quality individuals that have left behind the past stigma’s of salesman. I walked in with an organize folder, full of conversations, email exchanges, with full expectation of a necessity to create a case around pricing. There were no needs for utilizing any of these items as the company followed through with selling me a vehicle at the price agreed-upon without adding fictitious mark ups or creating silly add-ons. The experience was genuine, and I intend to use Bates Ford of Lebanon in the future for my vehicle purchase needs. More

Excellent service by the Bates Ford crew and especially Toby. He was very attentive and helpful. Toby. He was very attentive and helpful. More

The best dealership to work with in Middle Tennessee. My experience was beyond my expectations! My experience was beyond my expectations! More