Bates Ford
Lebanon, TN
Filter Reviews by Keyword
By Type
Showing 152 reviews
I drove from another county with a big Ford dealership to buy from Ronnie Kelly and Bates Ford. This is my second vehicle from them. They do what they say they will do…no small thing now a days. I waited nin buy from Ronnie Kelly and Bates Ford. This is my second vehicle from them. They do what they say they will do…no small thing now a days. I waited nine months for my Maverick and couldn’t be happier. Thanks Ronnie and Bates Ford. Simply the best dealer I have dealt with anywhere. More
I want to give kudos to your mechanic Troy Watts. He was so helpful and nice the two times I was there servicing my Explorer. I usually hate going to a Ford dealership to get my vehicles serviced bec He was so helpful and nice the two times I was there servicing my Explorer. I usually hate going to a Ford dealership to get my vehicles serviced because of the customer service I usually receive (always grumpy and hate their jobs at the other Ford service departments), but I will start coming to Bates Ford for all my service needs because of Troy. I also want to give a kudos to Tyler in parts. He was super helpful and got what I needed. More
Personalized customer care. Top of the line for professionalism, service, knowledge of vehicles and overall warranty etc. Rich was our salesman, he was fantastic and Sean helped Top of the line for professionalism, service, knowledge of vehicles and overall warranty etc. Rich was our salesman, he was fantastic and Sean helped with extended warranty service. Bated Ford is a great place to shop for vehicles!! More
I have been a customer of Bates Ford for 7 years now. I have bought multiple vehicles at Bates and I drive past two other Ford dealers to have my vehicles serviced at Bates because of the friendly faces I have bought multiple vehicles at Bates and I drive past two other Ford dealers to have my vehicles serviced at Bates because of the friendly faces and good service at Bates. I highly recommend Bates Ford. More