Bates Ford

Absolutely the best!! All the staff at Bates Ford were a pleasure to work with. There was no pressure to buy, just very friendly staff wanting to help me get the best deal All the staff at Bates Ford were a pleasure to work with. There was no pressure to buy, just very friendly staff wanting to help me get the best deal and a vehicle of my choice. More

Oil change and service I was pleased with the service and the staff. I was in and out in 35 minutes or less. The staff was friendly and helpful. I'll be back I was pleased with the service and the staff. I was in and out in 35 minutes or less. The staff was friendly and helpful. I'll be back More

Oil change The courtesy/customer service is not as good as it use to be, we have been dealing with Bates for two ( we purchased a new explorer in 2017), everyone The courtesy/customer service is not as good as it use to be, we have been dealing with Bates for two ( we purchased a new explorer in 2017), everyone was always so nice, kind and and very Courtney in the service dept. ( Perhaps that's due to an employee change), we really don't like going there anymore and by the way we here the same things from other people discussion how Bates's customer service has declined More

Great service I was pleased as always with the service I received on my car. The staff is always super friendly and helpful. The service was done in a timely manner I was pleased as always with the service I received on my car. The staff is always super friendly and helpful. The service was done in a timely manner at a reasonable price. More

New starter Our starter on our 14 f-350 diesel died and Bates got us in quickly and fixed it right away. I recommend all my friends to Bates Ford. Paul the servic Our starter on our 14 f-350 diesel died and Bates got us in quickly and fixed it right away. I recommend all my friends to Bates Ford. Paul the service manager is highly thoughtful and respectful. More

Steve Kress our salesman was terrific! Very good experience buying a previously owned vehicle. Steve was extremely helpful & they worked with us to get a payment that was within our budget. Very good experience buying a previously owned vehicle. Steve was extremely helpful & they worked with us to get a payment that was within our budget. Would go there again. More

AMAZING!!! We stopped in on a Saturday just looking around to see what they had in stock. We knew what we wanted but needed help finding it. Joey not only helped We stopped in on a Saturday just looking around to see what they had in stock. We knew what we wanted but needed help finding it. Joey not only helped us find the truck for us but also made it a smooth transaction as well. We were treated with the best service ever!!! Like I said AMAZING!!! More

Joey was awesome...very helpful My experience at Bates Ford what's remarkable all the guys same to work together fluently. They seem to be real concerned with your needs and your des My experience at Bates Ford what's remarkable all the guys same to work together fluently. They seem to be real concerned with your needs and your desires... I would recommend to anyone to go there and they will feel at home More

Very friendly answered my questions service great Very pleased with this service department especially service representative John who always explains everything to me and keeps me updated on when my Very pleased with this service department especially service representative John who always explains everything to me and keeps me updated on when my vehicle will be done More

Service Department Bates Ford is a great place to go for service. They took care of the service that my Fusion needed. I have all my vehicles serviced at Bates. Also hav Bates Ford is a great place to go for service. They took care of the service that my Fusion needed. I have all my vehicles serviced at Bates. Also have bought the last 5 vehicles at Bates. More