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Bates Ford

Lebanon, TN

4.4
154 Reviews

1673 W Main St.

Lebanon, TN

37087

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Showing 154 reviews

September 19, 2019

great thanks to ray in service,kept me informed of all repairs , also thanks to paul,service manager for helping out with the cost of the oil pan labor More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ray and paul
September 17, 2019

Great customer service I got a tune up (100000 mile), new battery and a couple of Recalls. Service was great. Staff was helpful and nice. Price was less than I imagined. More

by Ima Goose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Staff
September 10, 2019

Bought my new pony Was looking for a Mustang convertible, Bates Ford had several to choose from. Joey was very helpful. He took the time to help me choose the right vehi More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
September 04, 2019

Two Cars at one time Bought two cars at one time.The interest rate on the used was lower than the new.Called my credit union and the interest was two points lower. Will be More

by Tdterry1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Loan officer ,salesman joey
September 03, 2019

Bates Ford is super easy to find your new ride This is our 2nd vehicle we have purchased from Bates , we have always had great friendly service . Highly recommend . Will be back for future purchase More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
August 15, 2019

you had what i wanted joey knew what I was looking for and call me when you got this in and work a good deal for me I love the truck has every thing I wanted and more More

by cmh4055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joey
August 12, 2019

Great Everyone I was in contact with was helpful and nice, I have already recommend my sister there. Could not have ask for a better buy experience. More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Paul Tubbs
August 08, 2019

Great service as always! Dependable, reliable, and honest service should be expected anywhere you do business and Bates [Ford consistently delivers. Been a customer for years More

by BW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
August 06, 2019

OIl Change And replacement Key Bates Ford always does good work in a reasonable time frame for a reasonable price. The people are always friendly and helpful. Bates is my first and More

by noscreen42019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Seacrest
August 06, 2019

Great experience! Thanks for your complete attention and determination to make a deal. I tried to leave several times and your guys just wouldn’t until they worked a de More

by Jj12345612#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLBY
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