Bates Ford

Made buying a car so easy The entire staff, that I dealt with, was both professional and friendly. The car was exactly what I wanted and I am very pleased with the purchase an The entire staff, that I dealt with, was both professional and friendly. The car was exactly what I wanted and I am very pleased with the purchase and the excellent service from the staff. More

Loated what i was looking for They took the time to listen to what my needs were and located several trucks with the options. I have done business with them over 30 years. From S They took the time to listen to what my needs were and located several trucks with the options. I have done business with them over 30 years. From Sales to service the out perform my expectations Great Dealership More

Great Service The good feeling starts with the service manager. After discussing what is needed they are always sure to recommend mileage suggested services. I like The good feeling starts with the service manager. After discussing what is needed they are always sure to recommend mileage suggested services. I like the safety check done on the 0vehicle before it is released. Whenever possible, Bates Ford is the only service I use for my vehicle. More

Great People to work with. Travis was amazing and so was the finance manager. From that begin to the end they made you feel comfortable and that was a big plus to me! Travis was amazing and so was the finance manager. From that begin to the end they made you feel comfortable and that was a big plus to me! More

New truck purchase Have purchased multiple vehicles from Bates and have all my vehicles serviced at the dealership. Couldn’t be pleased more, great place to do business. Have purchased multiple vehicles from Bates and have all my vehicles serviced at the dealership. Couldn’t be pleased more, great place to do business. Local owned and operated family businesses. Not many like these guys left More

Great!!! The people there are great!!! Every department is very understanding! I bought my explorer there and have had nothing but great experiences there!!! T The people there are great!!! Every department is very understanding! I bought my explorer there and have had nothing but great experiences there!!! Thank y’all More

Excellent customer service We came in looking for a low mileage used vehicle. After test driving a few car we were not totally happy with our options. Mr. Kress and the man in We came in looking for a low mileage used vehicle. After test driving a few car we were not totally happy with our options. Mr. Kress and the man in the finance office ran our credit with Ford and got us financed for a new vehicle instead. They kept us within the price range and payment range. We definitely recommend this dealership. More

So Happy with my Pacifica! Good Morning! I am loving my Chrysler Pacifica! It's has so many bells and whistles I haven't even learned them all yet. I am loving having the ro Good Morning! I am loving my Chrysler Pacifica! It's has so many bells and whistles I haven't even learned them all yet. I am loving having the room to take my grandkids on trips and haul anything I need. I can't thank Robert Shepherd and Travis Frierson for how well I was treated. I didn't feel pushed or rushed in to making a decision. Being a single older woman I really appreciate not feeling I was being taken advantage of. Thank you all so much! I am certain I will return to Bates Ford when I need any vehicles in the future and highly recommend my friends and family do that as well. God bless you all, Rita Reagan More

great thanks to ray in service,kept me informed of all repairs , also thanks to paul,service manager for helping out with the cost of the oil pan labor thanks to ray in service,kept me informed of all repairs , also thanks to paul,service manager for helping out with the cost of the oil pan labor More

Great customer service I got a tune up (100000 mile), new battery and a couple of Recalls. Service was great. Staff was helpful and nice. Price was less than I imagined. I got a tune up (100000 mile), new battery and a couple of Recalls. Service was great. Staff was helpful and nice. Price was less than I imagined. More