Bates Ford

Extremely disappointed with this dealership and their unethical treatment of a Disabled Vietnam veteran. My 83 year old father, who has dementia and cannot walk without the assistance of a walker or a c unethical treatment of a Disabled Vietnam veteran. My 83 year old father, who has dementia and cannot walk without the assistance of a walker or a cane contacted Wes to help with the purchase of a brand new 2024 maverick pick up truck. Unbeknownst to my sister, myself and my father‘s wife, Wes drove to Clarksville Tennessee from the dealership picked up my father drove him to Lebanon to purchase the vehicle, ,test drove it for my father and drove him back to Clarksville with his brand new $35,000+ dollar truck. The fact that no red flags went off for Wes or anyone in management is disgraceful. This is borderline elder abuse, and they should be ashamed of themselves for taking advantage of an 83 year old Vietnam veteran with dementia and barely able to walk. More

Nice new dealership with a large variety of vehicles to choose from both new and used. Very friendly and helpful employees who are ready to answer your questions and give you advice and figure out a way to choose from both new and used. Very friendly and helpful employees who are ready to answer your questions and give you advice and figure out a way to get you into the vehicle you want or a vehicle that suits you best! Funny saying about we'll take anything that don't eat! Makes me think of old time car dealer ads from long ago on the radio and television. I enjoy the help that Billy, Nathan, and Cory gave my Wife and I in order to get her into her new mini- SUV dream Ford Escape ST car in a pleasing Blue Vapor Metallic color with great features and great Gas Mileage too! Thanks Bates Ford! Y'all Rock and Roll!! :) Very Respectfully, Mike and Jung V. ;) More

Super friendly and easy process . . they listened to me and worked for me and I appreciated that . they listened to me and worked for me and I appreciated that More

Ronnie Kelly has been outstanding on all of my vehicle needs over past decades. Quality dealer. needs over past decades. Quality dealer. More

I appreciate the service i received Rich Martinez, was very helpful doing my visit there. I appreciate the help he give me. very helpful doing my visit there. I appreciate the help he give me. More

Great customer service and excellent care of us during transaction, which was easy and quick. transaction, which was easy and quick. More

HUGE THANKS go out to 2 of the best sales men at Bates Ford : Wes and Richie Rich. We arrived this morning to get our F350 serviced and found us a sweet ride. Ladies and gentleman I do mean a SWEET RIDE ! Ford : Wes and Richie Rich. We arrived this morning to get our F350 serviced and found us a sweet ride. Ladies and gentleman I do mean a SWEET RIDE !! Have you ever seen a car come off a show room floor? We got to today. Very Interesting. These 2 guys helped us through out the entire process. Answering all our many questions. Asked us many questions as well. Ensuring they understood what our needs and all our desires were when it came to selecting the perfect car. NAILED IT !!! From the bottom of our hearts we truly thank You both. More

Daniel Pool and all the folks at Bates where helpful and not pushy. They gave me a fair trade in value on my vehicle. I would definitely recommend Daniel and Bates not pushy. They gave me a fair trade in value on my vehicle. I would definitely recommend Daniel and Bates More

Very helpful and informative team. I understood why things happened the way they were and I knew I was being taken care of. I understood why things happened the way they were and I knew I was being taken care of. More

My wife and I were in search of a great value pre-owned vehicle and happened upon Bates Ford on the Internet. When we arrived we were greeted by Wesley Martinez. Wesley took the time to identify our needs, vehicle and happened upon Bates Ford on the Internet. When we arrived we were greeted by Wesley Martinez. Wesley took the time to identify our needs, and my wife is very specific, and after showing us a few vehicles, he found her the perfect car, a 2020 Lincoln Continental that we now own and love. He was responsive throughout the whole process and is available for any questions after we made the purchase. Highly recommend! More