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Basswood Chrysler Dodge Jeep Ram
Fort Payne, AL
73 Reviews
At Basswood Chrysler Dodge Jeep Ram, we're committed to providing drivers from all over Fort Payne and the nearby Gadsden, Chattanooga and Albertville, AL areas with the most enjoyable and convenient auto shopping and servicing experience possible. Customer service is our number one focus and we're dedicated to helping you find the vehicles or services you're looking for in the timely and friendly manner that we know best! Whether you're looking to get behind the wheel or a new Chrysler, Dodge, Jeep or Ram model or any of our used vehicles, or your current vehicle is in need of servicing or parts, we're here to help you find everything you're looking for in no time!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 73 reviews
Verified Customer
July 17, 2023
I came to the dealership with a plan. Zero down, leaving with a pickup truck for a new job, all with less than perfect credit. When MY plan failed, I couldn't help but feel as if my chanc Zero down, leaving with a pickup truck for a new job, all with less than perfect credit. When MY plan failed, I couldn't help but feel as if my chance to turn a page in my life was slipping through my grasp. But.. I didn't expect the finance team at BCDJR!! These guys went to work moving mountains and machines to help make my dreams a reality!! I start my new position within the week!! @BasswoodCDJRFinanceTeam- See you soon for an upgrade!! Cheers Boys!! More
by nephetslaroy
Employees Worked With
Jason Riter, and his team
July 13, 2023
Service technician was not customer service oriented as I had to repeatedly call to get any information as to status of my repairs and had to repeat myself on each call. Mechanics did good job and did repair had to repeatedly call to get any information as to status of my repairs and had to repeat myself on each call. Mechanics did good job and did repair Jeep satisfactory. More
by waw2887
Employees Worked With
Not giving names
July 13, 2023
Amazing staff excellent customer service everyone went above and beyond helping us obtain our new vehicle will only be buying from basswood from here on and highly recommend everyone use them in the futur above and beyond helping us obtain our new vehicle will only be buying from basswood from here on and highly recommend everyone use them in the future More
by Justin Guthrie
Employees Worked With
Nimo
July 12, 2023
No problems waiting and waiting for no more than 10 minutes to set up a take my car and get it back to me in a bag 45 minutes minutes to set up a take my car and get it back to me in a bag 45 minutes More
by bradbury2
Employees Worked With
No just the man the regular service work change al
June 21, 2023
Very professional and friendly experience everyone treated me like family I will definitely go back for my next vehicle. The whole process was exceptional! treated me like family I will definitely go back for my next vehicle. The whole process was exceptional! More
by Andy Morgan
Employees Worked With
Neno
