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Basswood Chrysler Dodge Jeep Ram

Fort Payne, AL

Overview
Reviews
Vehicles
4.5
73 Reviews
At Basswood Chrysler Dodge Jeep Ram, we're committed to providing drivers from all over Fort Payne and the nearby Gadsden, Chattanooga and Albertville, AL areas with the most enjoyable and convenient auto shopping and servicing experience possible. Customer service is our number one focus and we're dedicated to helping you find the vehicles or services you're looking for in the timely and friendly manner that we know best! Whether you're looking to get behind the wheel or a new Chrysler, Dodge, Jeep or Ram model or any of our used vehicles, or your current vehicle is in need of servicing or parts, we're here to help you find everything you're looking for in no time!
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1151 Gault Ave S

Fort Payne, AL

35967

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Showing 73 reviews

September 20, 2023

Heather, Josh and Conway are very good at making customers feel welcome and do the best they can do to get you in the vehicle you want. More

by Ladalestorey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather, Conway and Josh
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September 17, 2023

Had my oil changed and some more things checked to make sure to make sure I was road ready for a trip were taking. More

by feberhart112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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September 16, 2023

Had 1st oil change, oil spilled in engine compartment and fender. Mess made on my new car. More

by davidwilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damian was good to work with
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September 15, 2023

They are amazing. They always make.a.way for us to get a vehicle and they are so sweet and friendly. More

by Raecurtis77
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus, and a lady. I forgot her name and a gentleman.
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September 10, 2023

Sales part good to go Service dept took care of my issue worked out details More

by gsutherland698
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino
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September 09, 2023

This dealership has no clue on how to schedule work. It took 2 months to get warranty work completed. When I wanted to talk to service manager to complain about the incompetence the one that heard the c More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
So called service manager
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September 06, 2023

The salespeople at Basswood are professional and courteous. I enjoyed my time dealing with them and feel I got the best deal. To the people at Basswood CDJR I thank you again for my truck. I am real More

by FloydMW973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conway, Leslie & Jacob
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September 04, 2023

I was very impressed with the Dealership and the service department is excellent 👍 great job More

by collinst452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien in service department
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September 02, 2023

The salesmen did a wonderful job. He went beyond what I expected in helping me find a car More

by ashlen121985
Recommend Dealer
Yes
Employees Worked With
Unkown
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September 01, 2023

Did great on getting me and the family in a 3rd seat. My only problem is it needs a front end alignment. Other than that great jod More

by williamusmc72120311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie
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