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Basney Honda - Service Center

Mishawaka, IN

4.3
1,739 Reviews

1,739 Reviews of Basney Honda - Service Center

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March 24, 2022

Wonderful professional. Friendly service Every person I encountered was helpful and friendly. The car was clean and a very thorough car report was handed to Me and well e More

by mleb257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
March 24, 2022

Great service. Resolved the issue to our satisfaction. Prompt attention and was able to take my car as a walk in. Courtesy shuttle was also offered More

by RZKHANPK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
March 23, 2022

Basney Honda has an exception service team. Matt Mulstay always takes care of my service needs and I know things will be done right. I've been a long-time customer of Basney, and they are doi More

by Miffysbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
March 23, 2022

Great service, recommendations always on target. The wait was a little longer than previous visits More

by SAMUMANGENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
March 22, 2022

Service was great as always, all the staff are always pleasant ,answer all the questions, Always Thank You for coming in More

by ANTHONYBALDONI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
March 21, 2022

I needed a new starter for my Honda CRV. The service was excellent. I am returning for 4 new tires!!! More

by SMEMGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck and Stephan were excellent in getting me back and forth to my home; they were very friendly and courteous. , Brian Lynn
March 18, 2022

I have purchased 9 Hondas from Basney. They have always given me a fair deal, and the service I receive is excellent. Austin takes good care of me in the service department. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

Excellent and timely service! We did not have a scheduled appointment but Basney was able to get us in to service our flat tire. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

Car was completed on time. Great communication through entire process. Car was left clean and with detailed documentation of work performed. More

by pcorle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
March 14, 2022

Really would have appreciated learning about our rusted frame when we brought our Pilot in to have the rear shocks and struts replaced. It has made me apprehensive to return. Service has been great in the More

by chad_rajski
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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