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Basney Honda - Service Center

Mishawaka, IN

4.3
1,739 Reviews

1,739 Reviews of Basney Honda - Service Center

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May 14, 2022

I appreciated knowing ‘up front’ what the service cost would be. Also appreciated Chuck, shuttling me home. More

by nemethdeb19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck the shuttle driver, Brad Pankow
May 14, 2022

Very quick and friendly! Had my vehicle finished two days before they thought they would! More

by zanderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
May 14, 2022

Took my car 3 times to get air in left front tire have to bring it back they were to seal the rim still leaking and was charged 28.91 nut satisfied poor service More

by maggiemay426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022

NO PROBLEMS WHILE GETTING OIL CHANGE. .HAVE ALWAYS HAD A GOOD EXPERIENCE WITH THE SERVICE DEPT.. More

by WISE121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Smith, Brad Pankow
May 04, 2022

Initial customer service was lacking but once they had my car it did improve. They tend to overbook their appointments and it makes for a long wait. More

by ssoehlig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
May 02, 2022

The service was great and they got my car in and serviced quickly. The only thing that I was disappointed with was they said I got a free complimentary car wash, but when I walked out to my car, it was defi More

by KNutting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
May 02, 2022

Very happy with my service. My van came back to me in excellent shape. Speed of work exceeded every expectation. More

by Elizabethannbrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
April 27, 2022

Absolutely hate that you can’t eat an appointment for an oil change, was told it would be a few hours, but I was in no out in around an hour. More

by rutherford0102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
April 21, 2022

We were very satisfied with the service. I always trust Austin. He is an outstanding representative for Basney! More

by COLLEENWIEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

From calling the service department to dropping off my vehicle was easy and stress free. Basney Honda worked with us to drop off our vehicle early and even was able to work on it early. They kept in const More

by Englishteachercarroll
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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