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Basney Honda - Service Center

Mishawaka, IN

4.3
1,739 Reviews

1,739 Reviews of Basney Honda - Service Center

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June 11, 2022

After 5 years of temporary fixing my AC. Basney tells me this is no longer “their problem”. I paid $2k to replace the whole system and now o find several plastic fasteners we’re not install More

by CHIAMESG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
June 08, 2022

Great service from Austin! Was very accommodative and helpful with our service appointment. Thank you! More

by patricia.derudder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2022

Fast entry, professional and friendly. Quality work and they wash my car. Free coffee and clean waiting area. More

by scass1263
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
June 06, 2022

The repairs on my car were performed quickly and efficiently! I buy and service all my cars at Basney Honda More

by brineyrobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
June 04, 2022

Great service , nice staff and free car wash car delivered on time courtesy ride provided More

by leewha29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 03, 2022

It took 5 trips to finally fix my tire it kept loosing air they need to get experience people to know what there doing More

by maggiemay426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
May 30, 2022

Austin is great. He made sure the we, us and our car, was taken care of. More

by MANWAL2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Service check was $400 more than quoted…inconsistent diagnosis and pricing was frustrating. Avoiding in the future More

by Jfin1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chip Basney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Efficient. Nice waiting room. Greeted easily and promptly and didn't have a bunch of stuff added on as required. Felt I could trust More

by tumblebe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
May 19, 2022

I asked for the security light to be fixed. They said they did but it isn’t, i asked for a spring tune up for summer road trips but they did not inspect the brakes. More

by equus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
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