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Basney Honda - Service Center

Mishawaka, IN

4.3
1,739 Reviews

1,739 Reviews of Basney Honda - Service Center

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July 04, 2022

Whoever serviced my car got oil stains on the inside. That’s never happened before. My brakes are brand new and they tried to tell me the front brakes are worn. More

by SMCOURTNEY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Pankow
July 02, 2022

Basney did a fantastic job with an emergency repair. They communicated well and completed the work quickly. Great team effort. More

by TDORAN407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah was great
June 29, 2022

I have been a customer for approximately 20 years and have always had excellent service and everyone is kind and helpful More

by mbheckaman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
June 24, 2022

the staff are all frendly and attentitive to your needs and well trained to deal with your problem More

by DONDEANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 24, 2022

I received great service and was treated with with respect. Thank Matt in service department! More

by Peyton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
June 21, 2022

I have found this dealership is very professional and upfront about the anticipated time the service will take. More

by shellitreely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
June 18, 2022

The computer showed that several lights went on after I had new tires put on recently. It turned out that your technician had to reset the codes for Lane chg, braking & tire calibration. Work was done in a More

by mfoley140
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Once the problem was accurately detected everything went smoothly but it took four trips back for that to happen and for that reason I was not happy More

by PAM27
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow, Brian Lynn, Matt Mulstay
June 15, 2022

Great place friendly staff, prompt service and clean environment. Convenient location quick to get in Great place More

by MPHASAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2022

A terrific shop and people, explained everything and stayed within their quoted price...no surprises. More

by jeffreyhershman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
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