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Basney Honda - Service Center

Mishawaka, IN

4.3
1,739 Reviews

1,739 Reviews of Basney Honda - Service Center

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July 22, 2022

Staff was considerate, relatively quick, and provided a good evaluation of my car. Would recommend! More

by juliewilson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow, Brian Lynn
July 18, 2022

Great job! Communication was a little lacking but they repaired a trim piece on my Ridgeline without asking or charging a fee. Made our day! More

by tracygritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
July 15, 2022

Very friendly and give rides to work. The gentleman went over everything with me. I had no surprises. Wonderful hours they work around the Customers work day. Not all places do that. I wi More

by amiltenberger1266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 15, 2022

Took their time and did the job right. Matt is a great service represenative. Thanks for the rides to and from Niles. More

by SATTLERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
July 13, 2022

I was able to get an appointment quickly. . Matt was very friendly, professional as I described the issue. it was taken care of within the day . I am very please with the service I've received More

by jtirotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
July 12, 2022

Very customer friendly. Fit me without an appointment and we’re able to figure out what was wrong. More

by becmci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Great service reps and they were able to get my car in, serviced and out within a reasonable amount of time. Very happy with the work, service and costs. More

by Esutula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Matt Mulstay
July 11, 2022

Service is a joke technicians are not smart cant diagnose problem unless computer tells them More

by kkatkins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Lynn
July 09, 2022

I asked that a trip check be performed. Having had this done in the past, I trusted it would be done well. My son took the car to Virginia and had to take the car into a shop because the ri More

by LOUGIO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

Good service, very through. Willing to correctly fix and advise customer on their Honda no matter the vehicle age. More

by KENNETH.J.SWANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
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