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Basney Honda - Service Center

Mishawaka, IN

4.3
1,739 Reviews

1,739 Reviews of Basney Honda - Service Center

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October 11, 2022

I highly recommend this dealership and service center. They Always go the extra mile. Will be a lifetime customers More

by HLSPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
October 11, 2022

Very reliable and Austin Aufie is a pleasure to deal with. Have been a customer since 1985. More

by JANBLEILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Service department is great. Austin was most helpful, courteous and helpful. Even told me what additional service would be needed with my next appointment for grease and oil ch More

by Jlmiller47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Good customer service and communication. Their partnership with Lyft for rides home and back to the dealership was very convenient. More

by KHAHAJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 08, 2022

I always receive great service when I take my car to Basney Honda. Everyone is courteous and very pleasant. More

by KAY.WELSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
October 07, 2022

Brian, the service writer, was most helpful - from my initial call through the replacement, under warranty, (on a 1999 CR-V) of an airbag. The facility is welcoming, bright and appears spotless - unusu More

by Rufus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
Oct 07, 2022 -

Rufus responded

OK

October 06, 2022

Brian was very helpful and attentive to my needs. Vehicle seems to be fixed and am happy with the service. More

by huntc71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 06, 2022

Quote was inaccurate and a 700 charge was added for labor. Big surprise when you come in to pay and price difference is so great! More

by TARCID2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Did the work promptly while I waited. Nice, comfortable waiting area. Service advisor Austin was very nice More

by ljgriffisLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle C
October 04, 2022

The service department was quick and efficient with addressing my needs. I’m happy to have found a repair facility that cares about the customer and treats me like family. More

by Rlemanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Matt Mulstay
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