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Basney Honda - Service Center

Mishawaka, IN

4.3
1,739 Reviews

1,739 Reviews of Basney Honda - Service Center

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November 01, 2022

Everyone is super responsive at Basney service center! They do a great job and it is appreciated!!! More

by kkolata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay, Savannah Wiseman
October 28, 2022

My service provider was very helpful and went above and beyond to assist me. They were prompt and kind and helpful. More

by madison_hybels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
October 27, 2022

So easy to check in and the service employees are always knowledgeable, prompt and professional. I feel completely comfortable and confident in bringing my car to them for anything that needs attention. More

by kwork87249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Basney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Matt Mulstay
October 27, 2022

They always communicate clearly and provide accurate time estimates. They’re never pushy and make car maintenance painless! More

by CGS001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

I dropped my Pilot off the day before my appointment. They got started on assessing the work that day and sent me a report. I was expecting to pick the Pilot up late in the afternoon the day after dro More

by nichols0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Matt Mulstay
October 22, 2022

The dealership is great but I’m very upset that my new car totally broke down at 4000 miles! More

by Piccolo2175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
October 19, 2022

Customer services were very professional waiting time was very limited enjoyed the time I was there quick and easy More

by carlisphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 17, 2022

Service staff was friendly and efficient. They were thorough and made sure not to duplicate any service that was done at my previous place. I would recommend Basney! U brought in my Acura MD More

by sdhunterfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 14, 2022

The service department was fast, respectful and helpful. I’ll be bringing my cars here again should I need service in the future and it’ll be one of the first places I look for a new vehicle when the time c More

by alea.m.samuelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 12, 2022

I had a lot of work done on the engine of my 2013 Accord. I was hoping that this would fix the issues I was having with the car. It came out better than I thought it was great! Awesome job! More

by NEUROMEDTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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