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Basney Honda - Service Center

Mishawaka, IN

4.3
1,739 Reviews

1,739 Reviews of Basney Honda - Service Center

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November 24, 2022

They did not take care of a problem I alerted them too and did not call me back when I brought the car back and let them know. More

by CJR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Very friendly and helpful. The waiting are was clean, neat and comfortable. I will return. More

by CCBAER615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
November 22, 2022

Had an issue with the alternator/battery. They were able to diagnose and repair the car the same day and did not disrupt our travel plans. Their pricing was very reasonable as well ! More

by dan-fontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
November 14, 2022

Staff is friendly and helpful also experienced and knowledgeable. Much appreciated is the laundry list of recommendations for the future and respecting my limited monthly budget. Genuine enthusiasm fo More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay, Greg Nicolini
November 14, 2022

Just bought a used vehicle from Basney Honda 2 weeks later the clutch went out you give us a quote for $3200.00 witch you should be paying for selling a vehicle with a bad clutch the vehicle only has 3 More

by shannonrlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chip Basney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

The service staff was very nice and professional and my maintenance was done quickly and efficiently. Thank you. More

by slknfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Matt Mulstay, Savannah Wiseman, Greg Nicolini
November 05, 2022

I have been dealing with these good folks for years and highly recommend this dealership. More

by Kathy.Erwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
November 04, 2022

Service is always professional and courteous. Work was explained and the Multi-point evaluation helpful. More

by SRA725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
November 04, 2022

Went in for routine maintenance and ended up having brake work done. They ended up having to keep my car overnight, which wasn't anticipated. But, Greg provided me a Lyft back home and then back to Basney More

by MJOHNSON58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
November 02, 2022

Took my car in to fix a starting prob. Of course everything worked fine when I got it there. But they eventually discovered I needed a new starter. Big thanks to Matt, who took care of me. More

by trscherp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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