Basney Honda - Service Center

When check list shows that all fluids levels were checked and filled, that is always not the case. Windshield wiper fluid has been skipped now two times in a row. Not good. Someone is lazy. and filled, that is always not the case. Windshield wiper fluid has been skipped now two times in a row. Not good. Someone is lazy. More

Great customer service. Friendly, efficient, and washed my car at the end. Thank you so much! Friendly, efficient, and washed my car at the end. Thank you so much! More

They have been very helpful in taking care of issues with my certified used car. my certified used car. More

Got me in early, finished early, all is good. And, I do not have to go to the Acura dealer. And, I do not have to go to the Acura dealer. More

Mr. A. House deserves an A+ for his courteous and thorough attention given me. I appreciate his verbal explanation regarding all servicing performed, as he discussed the entire checkpoint inspection thorough attention given me. I appreciate his verbal explanation regarding all servicing performed, as he discussed the entire checkpoint inspection of my vehicle overall. House knew I had made an on-line 8am appointment. However, FIVE customers arrived AFTER me, and yet, their vehicles were immediately taken directly back for service, while mine sat unmoved for 40 minutes! House apologized, he and offered me a $15 discount, which I was grateful to him. Even though Basney was short-staffed on technicians that morning, your computer system failed to accommodate the customer service schedule. More

Scheduled an 8 am appointment and they got me in and out quickly as usual. quickly as usual. More

I usually do not go to Dealerships to have my vehicles looked at. Obvious reason, they charge more because they typically or always use OEM parts. Touché! However, I am glad I scheduled a diagnostic test looked at. Obvious reason, they charge more because they typically or always use OEM parts. Touché! However, I am glad I scheduled a diagnostic test with Basney Honda! I had some minor electrical issues (parasitic draw) and they helped me determine what is was very quickly. While charging what I believe to be a reasonable amount of money for their time. Thanks for the car wash too! More

Very friendly staff and always accommodating. I love that they still offer free car washes too. I love that they still offer free car washes too. More

I made an appointment. Oil change and inspection were done in a timely and courteous manner Oil change and inspection were done in a timely and courteous manner More

Overcharged for service AND told wrong price of tires beforehand. Placed 2 brand new tires on front as opposed to rear. Tried to tell me my tires with under 20k miles needed replaced. Left check engine l beforehand. Placed 2 brand new tires on front as opposed to rear. Tried to tell me my tires with under 20k miles needed replaced. Left check engine lights on. Reset oil change reader but didn’t change oil. Have tried to contact multiple times for explanation or refund and no one has gotten back to me. More