Basney Honda - Service Center

Atrocious service. Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them a Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them after 3 different trips there (each time they claimed they fixed it but didn't actually do anything) they finally actually replaced the part that needed fixed and lo-and-behold it worked. And they still tried to over-charge me for it. More

I did not have to wait long. Austin was very thorough, professional and I will always ask for him. Austin was very thorough, professional and I will always ask for him. More

Oil change was fine, they didn’t fill my washer fluid had to go back to have it filled.. it make you wonder if other fluids were ever checked. had to go back to have it filled.. it make you wonder if other fluids were ever checked. More

Excellent service! !! Nothing but great things to say about this service department. They always take care of me and explain everything and love the 5 point inspection. !! Nothing but great things to say about this service department. They always take care of me and explain everything and love the 5 point inspection. More

Prompt service upon arrival. Explained every step in the process. Concise explanation of services and final bill. Explained every step in the process. Concise explanation of services and final bill. More

Great service, did all the necessary repairs and car is working in great condition. Will be back working in great condition. Will be back More

Good service. Fair price. Timely service. Repeat customer- will recommend to family and friends . Thanks Fair price. Timely service. Repeat customer- will recommend to family and friends . Thanks More

Quick to get a service appointment, Friendly staff. Comfort waiting area. Vehicle was done one time. Comfort waiting area. Vehicle was done one time. More

everything worked out just fine, Greg did everything very well, I would highly recommend Basney and Greg. well, I would highly recommend Basney and Greg. More

I have always loved Basney. I miss the shuttle service as I have a very very stressful busy job, I got there right at 7 and the Uber never made it but it didn’t matter because t I miss the shuttle service as I have a very very stressful busy job, I got there right at 7 and the Uber never made it but it didn’t matter because they got me in and the oil change done by 7:45, enough time for me to make it to work by 8 am in a snowstorm! Kudos to the Basney Team! More