Basney Honda - Service Center

Annoyed by evaluation requests The service was fine. The employees were great. BUT I am very annoyed by being bothered to give an evaluation afterwards. All businesses are doing thi The service was fine. The employees were great. BUT I am very annoyed by being bothered to give an evaluation afterwards. All businesses are doing this now, and it takes too much time. Also, one can't be accurate on a system that makes you rate one through five. The next time, I will not respond at all. I have to guard my time. I gave 5 stars because I don't want to reflect badly on the service agent. It's not his fault that the business sends these time-consuming evaluations. More

Creat Service Service personnel were polite and professional and seemed to be knowledgeable. I feel I made the right choice for car service and will be back when se Service personnel were polite and professional and seemed to be knowledgeable. I feel I made the right choice for car service and will be back when service is required. More

Came through on Promise Great work on my Honda Fit. Needed a parts replacement. It arrived the day after I called, and they installed it the day the part arrived. Great work on my Honda Fit. Needed a parts replacement. It arrived the day after I called, and they installed it the day the part arrived. More

Diagnostic check I was in and back on the road within an hours time... problem diagnosed and fixed! The waiting area was very comfortable with coffee and tv provided.. I was in and back on the road within an hours time... problem diagnosed and fixed! The waiting area was very comfortable with coffee and tv provided... Thank you! Marion More

Not a happy camper Came into the Service department, to get a car wash and my car told me it needed maintenance, so I asked how to do it. Austin, the service tech told Came into the Service department, to get a car wash and my car told me it needed maintenance, so I asked how to do it. Austin, the service tech told me he could do it right then it would be about two hours. So my husband was coming in for a car wash, so I went home with him. Waited and waited no phone call came, So we went back to the service department to pick up my car and you were closed, and you were closed for the holiday the next day. So my husband had to take a half-day off from work on Friday to bring me in to get my car. So no I’m not happy that I had to borrow a car to go to work on the Fourth of July. More

Oil change and tires rotation Courteous service and yummy popcorn! The water cooler and WiFi available were nice additions. Loved how you all sent via mail a coupon and reminder. Courteous service and yummy popcorn! The water cooler and WiFi available were nice additions. Loved how you all sent via mail a coupon and reminder. More

Quick and easy in and out service I went to the Basney Honda Dealership for a recall issue. It was taken care of promptly as well as basic maintenance - an oil change and inspection. I went to the Basney Honda Dealership for a recall issue. It was taken care of promptly as well as basic maintenance - an oil change and inspection. We also received a complimentary car wash. During the visit, I received a call regarding the inspections and was advised of any areas to watch. Great job! More

Outstanding Very nice and kind people great services, I really like the environment this is why is my favorite place because everything is on point excellence Very nice and kind people great services, I really like the environment this is why is my favorite place because everything is on point excellence More

Excellent service Have purchased Hondas from Basney for years. I have found the employees to be very helpful and courteous. Easy to work with, no high pressure to sel Have purchased Hondas from Basney for years. I have found the employees to be very helpful and courteous. Easy to work with, no high pressure to sell. More

Great Job Our emissions system check light came on in our Honda Pilot while on the way home from a road trip. We were able to get the car in the next day. The c Our emissions system check light came on in our Honda Pilot while on the way home from a road trip. We were able to get the car in the next day. The car was finished the same day we brought in. Everyone I spoke to was friendly and kept us well informed. More