Basney Honda - Service Center

Service great car wash horrible I was extremely disappointed in the car wash at the service center. After my car was returned in the evening he next day I noticed multiple clear coa I was extremely disappointed in the car wash at the service center. After my car was returned in the evening he next day I noticed multiple clear coat scratches on hood and trunk. I always have taken meticulous care of car and I can’t believe how many scratches are on my car now. The service was great but car wash horrible also I had tons of water spots along with scratches. More

Honest and Timely The Basney Honda service center was very honest with the issues going on in my 14 year old car, made recommendations, quoted me for the repairs, but u The Basney Honda service center was very honest with the issues going on in my 14 year old car, made recommendations, quoted me for the repairs, but ultimately listened to me about the issues important to me. They were also very timely in their response and service. Would definitely recommend!! More

Air bag replacement Relatively short wait. Car was washed. Replaced brake light bulbs that were in the vehicle when I bought it from your dealership. Was having problems Relatively short wait. Car was washed. Replaced brake light bulbs that were in the vehicle when I bought it from your dealership. Was having problems with brake lamp light coming on intermittently, but brake lights were working. More

Great, fast service. Fast service. They even checked out an extra issue I was having with my seatbelt and got it corrected. Cute play area to keep my children occupied. Po Fast service. They even checked out an extra issue I was having with my seatbelt and got it corrected. Cute play area to keep my children occupied. Popcorn was a plus! More

Awesome and Friendly! Store opened promptly at 7 am, Austin greeted me with a smile and reviewed all the service I was getting that day. He was super clear and thorough. Af Store opened promptly at 7 am, Austin greeted me with a smile and reviewed all the service I was getting that day. He was super clear and thorough. After a short wait, I caught the shuttle to work and was amazed when the car was ready by lunch time as you were also fulfilling an air bag recall as well as the 30,000 mile service. Excellent work all around, and the cost came in lower than I expected. Thank you Basney Service! More

billing problem We had some billing issues initially, but with the help of the service manager (Alan) they were quickly resolved. The service performed took much long We had some billing issues initially, but with the help of the service manager (Alan) they were quickly resolved. The service performed took much longer than anticipated by the service rep or myself. I would have used the shuttle service if I knew how long it was going to take. More

Fast and excellent Service Pulled right in and was greeted immediately. Service representative told me length of expected wait till car finished. He was absolutely correct and c Pulled right in and was greeted immediately. Service representative told me length of expected wait till car finished. He was absolutely correct and car was finished at the time expected More

Good and Fast Service I went to Basney Honda to originally get an oil change, possibly a tire rotation and have my brakes checked. I did not have an appointment. Upon arriv I went to Basney Honda to originally get an oil change, possibly a tire rotation and have my brakes checked. I did not have an appointment. Upon arrival I was told there would be at minimum a 2 hour wait before my car could be worked on. I was unable to wait that long and Austin was able to get me in the very next day with an appointment. Faster than I expected!! Your service of having a driver take me back home so I could work and then pick me up when my vehicle was done is a good one as well. Thank you. More

Excellent service I had a very pleasant experience with this delearship. Only concern was it was little expensive but the customer service from Austin was so good I had a very pleasant experience with this delearship. Only concern was it was little expensive but the customer service from Austin was so good More

Excellent customer service. Austin, Matt, and others are always welcoming. They are great not only to discuss business with but they are easy to talk to when it comes to topics o Austin, Matt, and others are always welcoming. They are great not only to discuss business with but they are easy to talk to when it comes to topics outside of car service. These guys are great. Thank you. More