Basney Honda - Service Center
Mishawaka, IN
1,672 Reviews of Basney Honda - Service Center
Basney is wonderful! Basney is a great place! Whether you’re buying a car or just in for a service! They always make sure customers leave happy! I purchased my car from Sc Basney is a great place! Whether you’re buying a car or just in for a service! They always make sure customers leave happy! I purchased my car from Scott originally and he made sure I got the best deal. During my service I was with Matt and he is the BEST! He’s so nice and quick to make sure you know exactly what is going on with you’re vehicle. Super genuine and overall nice guy. More
Solid Service Gave pretty good service in reasonable time frame..helped diagnose upcoming issue to address in future. Friendly service and seemed to be looking out Gave pretty good service in reasonable time frame..helped diagnose upcoming issue to address in future. Friendly service and seemed to be looking out for needs of car. More
Customer service subpar I called Friday at 5:20pm to schedule service. The operator tried connecting me but the person wasn’t available. I explained about the last service an I called Friday at 5:20pm to schedule service. The operator tried connecting me but the person wasn’t available. I explained about the last service and the poor response. I asked for a call back that day and was assured that she would walk the phone message back to them. I never received a call until Monday morning which is when I wanted to drop off my vehicle for the recall. Again Basney dropped the ball. Not happy at all. More
Fast and courteous! We had our CRV serviced recently and we were very happy with the whole process. Our service writer, Matt, was very courteous and a joy to deal with. We had our CRV serviced recently and we were very happy with the whole process. Our service writer, Matt, was very courteous and a joy to deal with. Thank you for your friendly and excellent service!! More
Great service & help Honda 2017 CRV Real transaxle fluid replaced on my Honda and also relayed information about other possible service needed. Easy to get in via q Honda 2017 CRV Real transaxle fluid replaced on my Honda and also relayed information about other possible service needed. Easy to get in via quick service. New what I needed and work done expeditiously! More
Great job Don Perkins Fantastic staff and service!!!! Can’t recommend Don Perkins enough! He has great customer service and is honest with recommendations and guidance. Fantastic staff and service!!!! Can’t recommend Don Perkins enough! He has great customer service and is honest with recommendations and guidance. We will always return to Barney for his service. More
Service Basney always does an excellent job servicing my vehicles. The people are cheerful, friendly and always helpful. The prices are reasonable. Best of al Basney always does an excellent job servicing my vehicles. The people are cheerful, friendly and always helpful. The prices are reasonable. Best of all is the curtesy wash. More
Very fast I scheduled an oil change and tire rotation and asked for a shuttle ride home, assuming it might take over an hour (due to other jobs ahead of mine.) I scheduled an oil change and tire rotation and asked for a shuttle ride home, assuming it might take over an hour (due to other jobs ahead of mine.) The shuttle didn't leave for about 25 minutes after I got there and by the time I got home, I had a message saying my car was ready! Next time I'll just wait for job to be done. More
Oil Change The service was great. The gentleman that helped me with my service was great and very nice. My wait was not long and the when checking out. The young The service was great. The gentleman that helped me with my service was great and very nice. My wait was not long and the when checking out. The young man was very friendly. More
Best service ever! It was the most positive experience, and Matt is the best. You have the most wonderful, knowledgeable, and helpful employee in Matt. I needed a loan It was the most positive experience, and Matt is the best. You have the most wonderful, knowledgeable, and helpful employee in Matt. I needed a loaner. None were available. He contacted me everyday to insure me he was "on the case". He made this experience seemless. I'm proud to be of the Honda family. Feels great to know I can call Matt for all my needs, and questions. Thanks Matt! I appreciate you. More