Basney Honda - Service Center

16,000 oil change Service was great. Less than an hour. Service contract we bought is really paying off. Waiting area comfortable and rest rooms clean. Good job all a Service was great. Less than an hour. Service contract we bought is really paying off. Waiting area comfortable and rest rooms clean. Good job all around. More

Matt was very knowledgeable, professional, and courteous. Only dealt with service this visit. Not 100% satisfied with this particular Odyssey but corrections this visit was professionally addressed by Matt in Only dealt with service this visit. Not 100% satisfied with this particular Odyssey but corrections this visit was professionally addressed by Matt in service. We More

Great, friendly service Austin is always helpful and very friendly. Service is always good quality, and the shuttle service allows me to go about my day while the service pe Austin is always helpful and very friendly. Service is always good quality, and the shuttle service allows me to go about my day while the service people finish up More

Change oil Austin has done a great job. He welcomed me very well. I did envoy talking to him. He explained me what I will do to improve the quality of my car. Austin has done a great job. He welcomed me very well. I did envoy talking to him. He explained me what I will do to improve the quality of my car. More

very enthusiastic Matt was very enthusiastic and anxious to make sure my issues were clearly understood and fixed the first time. Took time to fully explain the repairs Matt was very enthusiastic and anxious to make sure my issues were clearly understood and fixed the first time. Took time to fully explain the repairs that were made. Matt made sure I understood the repairs and walked out to my van to explain and demonstrate answers to my questions. More

Service Austin displays great customer service, he is the reason why I keep coming back!!! I only wish you took appointments for oil changes. But.he is a grea Austin displays great customer service, he is the reason why I keep coming back!!! I only wish you took appointments for oil changes. But.he is a great guy. More

Pleasant experience at the dealership. Had to take my car in for a recall. Once they were able to get the parts it took about an hour to repair. It did take a while to get this done because Had to take my car in for a recall. Once they were able to get the parts it took about an hour to repair. It did take a while to get this done because the parts were on back order for several weeks. That was not the dealer's fault. I've never had a bad experience with this dealer. This is my third vehicle that I've purchased from them. More

Honda Service survey Basney team was great and done an excellent job. I liked the rule for service first come and first serve which helps me to get service done for my v Basney team was great and done an excellent job. I liked the rule for service first come and first serve which helps me to get service done for my vehicle whenever I want. More

Enjoyable Everyone was nice, the waiting room was cozy with plenty of refreshments and even had a room for children. My oil change was completed quicker than qu Everyone was nice, the waiting room was cozy with plenty of refreshments and even had a room for children. My oil change was completed quicker than quoted. More

Quick oil change Quick oil change and tires rotated but they forgot to turn off air pressure light. Just an inconvenience for me. Not able to rerun until next week. Dr Quick oil change and tires rotated but they forgot to turn off air pressure light. Just an inconvenience for me. Not able to rerun until next week. Drove out to Illinois and hope just forgot to check light More