Basney Honda - Service Center

Pleasant oil change experience I showed up to my 1pm oil change appointment and was greeted and promptly checked in. I was told the wait would be about an hour and a half but It wa I showed up to my 1pm oil change appointment and was greeted and promptly checked in. I was told the wait would be about an hour and a half but It was less than an hour. Clean and friendly place. More

Replace fog lamp bulb The bulb was replaced quickly, the wait time was minimal, and as always, everyone was friendly and helpful from those in the work bay area where I fir The bulb was replaced quickly, the wait time was minimal, and as always, everyone was friendly and helpful from those in the work bay area where I first pulled in to those inside in the office area. More

Got me in and out fast Always bring my car in and always great service with Brad and Austin. Get you in and out as fast as they can and very honest. Always bring my car in and always great service with Brad and Austin. Get you in and out as fast as they can and very honest. More

Key replacement Pleasantly surprised to learn replacement keys are kept in stock. Scheduled the cut and programming for later in the afternoon. In less than an hou Pleasantly surprised to learn replacement keys are kept in stock. Scheduled the cut and programming for later in the afternoon. In less than an hour I was back on the road with a new key that didn’t break apart when in the ignition. Parts guys and Service Advisors were professional and courteous. More

Great communication Service department was great. They communicate well and are very polite. They make sure to cover your seat and steering wheel while in your vehicle. W Service department was great. They communicate well and are very polite. They make sure to cover your seat and steering wheel while in your vehicle. Would recommend to anyone. More

Great service with a smile Made me feel at home. Great attention to detail and car was done in short period of time. Car wash was a plus. Thank you! Made me feel at home. Great attention to detail and car was done in short period of time. Car wash was a plus. Thank you! More

oil change I came in for an oil change at apparently a busy time of day. I was told a 2 to 3 hour wait. I waited...1 hour! I was delighted. They changed my oil, I came in for an oil change at apparently a busy time of day. I was told a 2 to 3 hour wait. I waited...1 hour! I was delighted. They changed my oil, rotated my tires, filled fluids, and gave me a car wash. I was happy. More

Service and Matt great!!! Parts dept has opportunities I came in for a passenger side airbag recall on a '02 Honda Civic LX. Everyone in service was very nice and friendly! The waiting area is nice and had I came in for a passenger side airbag recall on a '02 Honda Civic LX. Everyone in service was very nice and friendly! The waiting area is nice and had popcorn and coffee complimentary. They found that my seatbelt needed repair and fixed it free of charge. Service department was a 100% wonderful experience, however the parts department felt like I was inconveniencing them by asking for quotes on some parts I was interested in getting from the dealer instead of a part store. They did not seem interested in giving exceptional customer service like the service department provided. The parts department seemed to be more interested in their personal cell phones. More

The recall was taken care of in the time extimated by Matt. Getting my car done on time is important to me. Also, Matt was very courteous, and could answer all my questions about my car. I received a multi po Getting my car done on time is important to me. Also, Matt was very courteous, and could answer all my questions about my car. I received a multi point inspection as well. I have not had any problems with the gear shift that was repaired due to a recall. Very please with Basney Honda! More

Always great! Prompt courteous service. Provided a complete report and the price seemed fair. I love Basney Honda. I had a pin hole leak in one tire which they patc Prompt courteous service. Provided a complete report and the price seemed fair. I love Basney Honda. I had a pin hole leak in one tire which they patched and recommended I replace tires before winter. More