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Basney Honda - Service Center

Mishawaka, IN

4.4
1,672 Reviews

1,672 Reviews of Basney Honda - Service Center

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September 30, 2019

Great Service I am traveling for work and needed routine service on my Accord. Scheduled appointment on line which was very easy to do. Arrived 5 minutes early, the More

by stallsmithkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 28, 2019

Great Service Austin, our service representative, is always responsive, professional, and helpful. Car service is effective on my car, which has more than 125,000 More

by ALAN E. BAUER
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2019

Great service department The service rep was very helpful and answered several questions for me. I even asked to see if someone could clean the inside of my windshield and th More

by SUETSCHIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
September 21, 2019

Routine service Service was quick.The only issue I have...I had oil change and tire rotation. The next day low tire pressure came on. I took to a local tire dealershi More

by mjswish1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
September 20, 2019

Brakes Went in for a front end brake issue. Service department inspected all brakes. Service was fast fair and pleasant. Would highly recommend. Will come b More

by Densmore511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
September 18, 2019

Great experience Friendly staff, timely service, review of service details. Appreciated the call when service was completed and the review of service and inspection re More

by NURSEWAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

My service was excellent my service attendant Austin was exc ellent. But what was not excellent which really ticked me off was the cost and the need of totally replacing my air-conditioning system only after thr More

by GHEISER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

My car was there for a recall I was advised it would take approximately an hour when I made the appointment. In was there for 1 hour 10 minutes and my car was washed as well. More

by selick62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the employee name
September 17, 2019

Always very well takin care of. Great group at Basney, from the moment I pull In to the cashier I always Feel at home. I always Feel welcome and feel like they are courteous of my ti More

by nick357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III
Sep 17, 2019 -

Basney Honda responded

Thank you so much for the kind words!! I will pass this along to our whole team! Safe Travels!

September 17, 2019

The "key" to great service I came to Basney Honda for a new replacement key and also a remote to lock/unlock my car. They carried out the programming of my key and remote speedi More

by JANETSCHWIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Basney Honda responded

Thank you so much for the kind words! I will pass this directly to Austin! Safe Travels!

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