Basney Honda - Service Center
Mishawaka, IN
1,672 Reviews of Basney Honda - Service Center
Great Service I am traveling for work and needed routine service on my Accord. Scheduled appointment on line which was very easy to do. Arrived 5 minutes early, the I am traveling for work and needed routine service on my Accord. Scheduled appointment on line which was very easy to do. Arrived 5 minutes early, they took the car, got it done in short order and service tech/rep was extremely professional, helpful and thorough. Definitely will use them again. More
Great Service Austin, our service representative, is always responsive, professional, and helpful. Car service is effective on my car, which has more than 125,000 Austin, our service representative, is always responsive, professional, and helpful. Car service is effective on my car, which has more than 125,000 miles. The dealership follows up after each visit to ensure satisfaction. More
Great service department The service rep was very helpful and answered several questions for me. I even asked to see if someone could clean the inside of my windshield and th The service rep was very helpful and answered several questions for me. I even asked to see if someone could clean the inside of my windshield and they did, which was very appreciated. More
Routine service Service was quick.The only issue I have...I had oil change and tire rotation. The next day low tire pressure came on. I took to a local tire dealershi Service was quick.The only issue I have...I had oil change and tire rotation. The next day low tire pressure came on. I took to a local tire dealership for the isdue. Pressure was low in all 4 tires. They aired them up and I was good to go. I did not return to the dealership due to the fact the dealership is 40 minutes away. More
Brakes Went in for a front end brake issue. Service department inspected all brakes. Service was fast fair and pleasant. Would highly recommend. Will come b Went in for a front end brake issue. Service department inspected all brakes. Service was fast fair and pleasant. Would highly recommend. Will come back More
Great experience Friendly staff, timely service, review of service details. Appreciated the call when service was completed and the review of service and inspection re Friendly staff, timely service, review of service details. Appreciated the call when service was completed and the review of service and inspection results, also the immediate attention when I arrived to pick up my vehicle. More
My service was excellent my service attendant Austin was exc ellent. But what was not excellent which really ticked me off was the cost and the need of totally replacing my air-conditioning system only after thr ellent. But what was not excellent which really ticked me off was the cost and the need of totally replacing my air-conditioning system only after three years of ownership, The price was exorbitant and it is a palling that I have to replace air conditioning and pay 100% for on a three-year-old vehicle from Honda. That should be covered under a recall. I’ve heard there’s other problems with that pie pressure new air-conditioning cool it. I would not recommend Honda at this point for that reason $2100 is ridiculous More
My car was there for a recall I was advised it would take approximately an hour when I made the appointment. In was there for 1 hour 10 minutes and my car was washed as well. I was advised it would take approximately an hour when I made the appointment. In was there for 1 hour 10 minutes and my car was washed as well. More
Always very well takin care of. Great group at Basney, from the moment I pull In to the cashier I always Feel at home. I always Feel welcome and feel like they are courteous of my ti Great group at Basney, from the moment I pull In to the cashier I always Feel at home. I always Feel welcome and feel like they are courteous of my time. Thanks for all you do. More
The "key" to great service I came to Basney Honda for a new replacement key and also a remote to lock/unlock my car. They carried out the programming of my key and remote speedi I came to Basney Honda for a new replacement key and also a remote to lock/unlock my car. They carried out the programming of my key and remote speedily but the key to their great service is Austin, the service tech who took care of me. He was great to talk to and kind. I always have a great customer service experience at Basney Honda and this time was no exception. More