Basney Honda - Service Center

Awesome service and super friendly staff . Also it was really fast, including a car wash. I was lucky that no one was before me. I was there for an oil change . Also it was really fast, including a car wash. I was lucky that no one was before me. I was there for an oil change More

Always a good experience. We have been using Basney services for twenty years and have always been pleased. We have had five Honda’s over that time, all from Basney. I like We have been using Basney services for twenty years and have always been pleased. We have had five Honda’s over that time, all from Basney. I like working with Austin and on this particular visit I wanted an oil change and to have them look everything over for a road trip. Austin let me know I still had 50% oil life. I thanked him but still wanted everything done so I would be assured we were road ready. More

Basney has a solid service lineup! I feel good coming to Basney Honda as I know whatever I throw at the service team - they’re going to know how to take care of it. Matt has been awesom I feel good coming to Basney Honda as I know whatever I throw at the service team - they’re going to know how to take care of it. Matt has been awesome handling all my (female) descriptions & recreations of sounds I’ve recreated for him. Never once has he ran away when I pulled in - lol! Kudos to you Matt. What a fabulous front team of service! More

Best service people Basney service department always treats me like I am their only customer. They go over their check list with you. They listen to you. It is a great ex Basney service department always treats me like I am their only customer. They go over their check list with you. They listen to you. It is a great experience every time. More

Very pleased The service rep was very informative and pleasant. My tire was low and it didn’t take them long to discover I had a screw in the tire. The service rep was very informative and pleasant. My tire was low and it didn’t take them long to discover I had a screw in the tire. More

All Went Well Austin was his usual pleasant, welcoming, helpful self. I appreciate the way he explains automotive things--he never makes me feel like a dummy! The f Austin was his usual pleasant, welcoming, helpful self. I appreciate the way he explains automotive things--he never makes me feel like a dummy! The facilities are so clean, tidy, orderly. I appreciate the professionalism and personableness. I have confidence in my car and those who take care of it. I intend to keep coming back. More

Matt and the team rock They always take care of you...prompt, courteous, knowledgeable...that is a great service team from front to back...I had an LED light that needed fix They always take care of you...prompt, courteous, knowledgeable...that is a great service team from front to back...I had an LED light that needed fixing and they got me in and out and back out on the road...and they found out it was under warranty---bonus! More

Great service in a short amount of time! They were polite and gave me the attention that I needed to feel that I mattered to them. in a short amount of time! They were polite and gave me the attention that I needed to feel that I mattered to them. More

Not happy I did not feel welcomed when I entered the service area. I got the feeling “Why are you here your vehicle is not Due for a scheduled service. Question I did not feel welcomed when I entered the service area. I got the feeling “Why are you here your vehicle is not Due for a scheduled service. Question I asked about the oil level was not really answered. When I asked to schedule my next appointment which would be in March 2020 I felt like I was asking for the world!! Told to call later. Disappointed with Basney Honda. Would like to speak with service manager. More

Transmission Service Came in for an issue with my transmission juddering. Was repaired under warrant per the service bulletin. Same day service and hey we’re very friend Came in for an issue with my transmission juddering. Was repaired under warrant per the service bulletin. Same day service and hey we’re very friendly. More