Basney Honda - Service Center

Job well done The service department did a good job with my hitch put on my passport. Brian answered my questions I head about vehicle. I appreciated it. The service department did a good job with my hitch put on my passport. Brian answered my questions I head about vehicle. I appreciated it. More

Cooling flush & belt replacrments Great service, always willing to keep customer happy. Great technical advice on additional service needed in the future. Call back when car is done Great service, always willing to keep customer happy. Great technical advice on additional service needed in the future. Call back when car is done and ride back to house if needed. Never has the work performed been incorrect. Very happy.😁 More

emergency service Our Honda Accord did not start in our garage. We were able to get a jump start to bring the car in. Austin and service department had a new battery in Our Honda Accord did not start in our garage. We were able to get a jump start to bring the car in. Austin and service department had a new battery installed in about 30 minutes. Awesome! More

SERVICE FRIENDLY AND ACCOMMODATING STAFF. IT WAS NICE THAT AUSTIN GREETED ME BEFORE ENTERING THE FACILITY TO INFORM ME THAT THE CAR WASH WAS BROKEN. IT WAS FRIENDLY AND ACCOMMODATING STAFF. IT WAS NICE THAT AUSTIN GREETED ME BEFORE ENTERING THE FACILITY TO INFORM ME THAT THE CAR WASH WAS BROKEN. IT WAS DISAPPOINTING TO LEARN, AS THIS IS THE SECOND TIME IT HAS HAPPENED, AND MY CAR REALLY NEEDED TO BE WASHED AND I DON'T COME IN VERY OFTEN FOR THIS SERVICE. More

Diagnostic service Appreciated everyone’s efforts to diagnose, service and timely complete the repair work required. Staff was friendly and responsive and pleased to ha Appreciated everyone’s efforts to diagnose, service and timely complete the repair work required. Staff was friendly and responsive and pleased to have them perform the service. We have always had a good experience with the Basney team over the 10 years we have owned our Pilot. More

Replacement key programmed I purchased a replacement key online, had the key cut locally but didnt realize that it needed to be programmed by a dealer. Basney did a great job. I purchased a replacement key online, had the key cut locally but didnt realize that it needed to be programmed by a dealer. Basney did a great job. More

Just ok this past time The car wash was broken so I was not able to get it eashed. The color printer that prints out the test results was also broken so I was not able to ge The car wash was broken so I was not able to get it eashed. The color printer that prints out the test results was also broken so I was not able to get a print out of that. More

Oil change I am from out of town and needed an oil change. I used to live in Plymouth and knew about Basney Honda. I called and scheduled an appointment to have I am from out of town and needed an oil change. I used to live in Plymouth and knew about Basney Honda. I called and scheduled an appointment to have this done. Brad got me right in, I had some popcorn and before I knew it the car was ready. Well done! More

Vehicle Service Sometimes the wait is over an hour. No appointments are made for oil changes but wish there was not such a long wait. Usually takes more than two hour Sometimes the wait is over an hour. No appointments are made for oil changes but wish there was not such a long wait. Usually takes more than two hours. More

Brake Pads Repaired Excellent service experience as usual. Service was explained thoroughly and performed timely. Convenience of the shuttle is very appreciated and was Excellent service experience as usual. Service was explained thoroughly and performed timely. Convenience of the shuttle is very appreciated and was very helpful. Professional, competent, and friendly. More