Basney Honda - Service Center

15 k Pilot service On time and on budget. Always customer centric. Fixed a rattle that I could not locate. I would highly recommend Basney Honda despite requiring 25 wor On time and on budget. Always customer centric. Fixed a rattle that I could not locate. I would highly recommend Basney Honda despite requiring 25 words for my review. More

Great people great service Friendly experienced and helpful. Best shuttle service I have ever used! Vehicle ready as promised and was washed! Nothing compares to dealer service. Friendly experienced and helpful. Best shuttle service I have ever used! Vehicle ready as promised and was washed! Nothing compares to dealer service. Thank you! More

Customer service was amazing. We were dropping our vehicle off at 7:00 pm for an air back recall service the next morning. I was surprised they were still open and the technician a We were dropping our vehicle off at 7:00 pm for an air back recall service the next morning. I was surprised they were still open and the technician asked if we wanted it done right then. Worked out perfectly, we went to have a bite to eat and came back before 8:00 and picked it up. Saved us trying to get across town the next day after work! More

Professional and reliable service I took my car in to winterize it. I did not have an appointment but was quickly greeted and checked in. I waited for it in their clean, comfortable I took my car in to winterize it. I did not have an appointment but was quickly greeted and checked in. I waited for it in their clean, comfortable waiting area. I was told it needed new tires to prepare it for winter driving. The tires were in stock. Austin kept me informed as to when to expect my service to be completed. My service experience was professional and reliable. I will return for additional service as needed. More

Not true to words I was quoted a price and they had me pay more I was not informed of the full price or I would not have gotten the extra key. I asked for a more detail I was quoted a price and they had me pay more I was not informed of the full price or I would not have gotten the extra key. I asked for a more detailed estimate and they just left out all the things I asked for. More

Educational experience for all of us I really don’t like to say anything negative ... although I had to take car back for mistakes to be corrected, the folks with whom I did all my commun I really don’t like to say anything negative ... although I had to take car back for mistakes to be corrected, the folks with whom I did all my communicating from beginning to end were wonderful. The detailing now looks fantastic, like before. More

Oil change and tire rotation Done quickly and done well. Everyone was friendly and professional. The waiting area was clean and comfortable. The magazines and newspapers were Done quickly and done well. Everyone was friendly and professional. The waiting area was clean and comfortable. The magazines and newspapers were very current. Nice people overall More

Oil Change Friendly and fast service from the service department staff. They were efficient and accurate. Professional recommendations and honest evaluations, as Friendly and fast service from the service department staff. They were efficient and accurate. Professional recommendations and honest evaluations, as well as advice are greatly appreciated. More

Service Interval Basically just a change of oil and add other fluids, check tires and battery. They fit me in on short notice and gave me a lift to and from work whil Basically just a change of oil and add other fluids, check tires and battery. They fit me in on short notice and gave me a lift to and from work while they worked on the car--that's excellent service! More

Quality staff and service Warranty work. Matt was friendly and genuinely concerned that our issue was resolved quickly and to our complete satisfaction. It could not have gone Warranty work. Matt was friendly and genuinely concerned that our issue was resolved quickly and to our complete satisfaction. It could not have gone smoother or more quickly. This is a first class dealership - management, sales and service. Family atmosphere where everyone cares. More