Back

Basney Honda - Service Center

Mishawaka, IN

4.4
1,672 Reviews

1,672 Reviews of Basney Honda - Service Center

Sort by
November 06, 2019

Oil change/service Staff was helpful, informative and friendly. I went in for a routine oil change and a tire rotation. I left with a breakdown of what I needed to kee More

by RAJCFLEMING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

Pretty good but long I enjoy Basney Honda's dedication to their clients. My car was just in for regular maintenance. The only thing I would want improved is the timelines More

by swallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Smith, Brad Pankow
November 05, 2019

It was ok My pilot had a recall. I called and made an appointment for a few days later. My wife took the car the day of the appointment and they didn't have it More

by JRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

The absolute best service you could ask for Stopped into the service department to merely schedule an appointment. The customer service rep, after hearing my problem readily offered to attend t More

by vmier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Richardson
November 03, 2019

Little more cost but honesty is worth it Always given honest information even though cost may be a bit higher. It’s worth it! Brian is a conscientious and listens. Other dealers may come in More

by BWILCOX31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 31, 2019

Fewell / 2018 Accord Touring Great service overall. Just took a little long for an oil change and rotation but still very good! Brad was very good and provided me with multiple More

by chri.fewell
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
October 31, 2019

Great service. Courteous service and comfortable waiting room. Service was prompt. There were important maintenance issues that needed attention, which I would have More

by DCabral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
October 31, 2019

New brakes The service dept made it easy to schedule the appt, o used the shuttle service, and as always right on time. Everyone was friendly as always. More

by MAEVANS002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Was ok , a little long for oil change A little long for an just an oil change... service people are very nice. Yes we will come back, will recommend to others very soon More

by BS Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Very Accommodating Was traveling from out of town. Engine light began flashing and auto running a little rough. I needed a Place to take my Acura to check the problem. More

by SJBanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
...
144
...