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Basney Honda - Service Center

Mishawaka, IN

4.4
1,672 Reviews

1,672 Reviews of Basney Honda - Service Center

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November 13, 2019

Oil change and battery check Jay Basney and Matt in service is a huge reason why I continue to buy Honda’s. Tim I believe his name is listened and relized I had multiple issues wi More

by DEBORAH.CIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman in service whom has been there for years who finally listened too me, he is too be commended for finally fixing everything that needed to be fixed you are awesome Txs so much!!!, Matt Mulstay
November 13, 2019

Excellent service Stopped in without an appointment to see if they could top off my wiper fluid and while there realized I was past due on my oil change. They were able More

by Lesalt65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
November 13, 2019

Service dept Very pleased with work done in a timely matter. Service area very clean and employees very professional. Thank you Basney Honda for always doing a gre More

by susanmcg46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
November 13, 2019

General check up Took in for decreased mpg and occasional fuel odor. They checked everything could not find cause. Still gave me peace of mind with winter weather arri More

by mjswish1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
November 12, 2019

Great people A bit disappointed in the quality of the work. Granted it is electronics, however when repaired it should work fir more than an hour. I’m just hoping More

by R.GATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
November 12, 2019

Oil change They were fast. I was a 1/2 hour early and they started working on it right away. He went over 2 recalls pending and gave me approx time it would ta More

by lauralefebvre1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
November 12, 2019

Perfect As a person that frequents this dealership, which seems like everyday, I couldn’t be happier. Everyone treats me like I’m part of the team, except Br More

by bncl1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
November 12, 2019

Excellent! Excellent help and service—they went above and beyond! Even helped me out over the phone with additional questions. We will visit this place again! More

by Nancy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
November 12, 2019

Excellent Service staff provided excellent service. They are friendly and explain issues well. Although I never meet the mechanics, I have always been satisfied More

by WSILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2019

Great customer service Alan and Austin are always the best. Very friendly and helpful. I had my wife’s car in for a recall and warranty work and repairs were done quickly an More

by KISSALIVE1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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